Jared Reid
Noblesville,IN
Summary
- Detail-oriented, results-driven leader with eleven years of multi-unit experience (nine at Mattress Firm).
- Highly-motivated employee with a strong work ethic and growth mindset, ready to take on new challenges.
- Adaptable and adept at working effectively both unsupervised with impecable personal accountability and in collaborative team settings.
Overview
13
13
years of professional experience
Work History
District Sales Manager
Mattress Firm
Indianapolis, IN
02.2021 - Current
- Analyze weekly sales reports, observe human capital performance, and create individual development plans to enhance sales and operations.
- NCR Functional Lead for Employee Engagement, mastering content, communicating initiatives, and influencing execution in every market.
- Led NCR in GD% for FY21 at 101% and protege became $2 million writer.
- Customer focus led to three years as #1 district for Mystery Shops in NCR.
- Initiative driver, was #1 DM in Org. for Mission Control compliance FY23 Q4+.
- FY23 was #2 in Central Division for Store Manager Scorecard performance.
- Implemented regional EBITDA tracker to improve performance visibility.
- Launched SOLD virtual Teams meetings to increase economic engine results, regularly having 90+ attendees because of fun teaching style.
- Facilitated local follow up of Sleep Certification content with video series.
- Ambassador to WIN & THRIVE as financial health lead, ally for all ERGs.
- Mentored SSM Darviet Johnson, who was promoted to DM in FY23.
From MOD To Senior Store Manager (6 Years SSM)
Mattress Firm
Indianapolis, IN.
03.2014 - 02.2021
- FY20 home store $4.5 million in revenue and 31.35% SSGD YOY.
- FY20 led seven stores generating $7.78 million (51% of district's revenue).
- Exceed $1.17 million in personal sales in FY2020 at 131% PIB.
- Mentored SMs by providing checklist and system consultation.
- COVID "closure" created WMAP template for NCR, led market at 316% PIB.
- Created Mystery Shop Checklist leading to 740 bps increase in NCR.
- Designed a Weekly Recap to control open orders and shipped to sold.
- Created associate recognition award to increase engagement and morale.
- Improved high shrink mega center to consistently perfect inventories.
From Store Manager To District Manager In Training
Five Below Inc.
Indianapolis, IN
02.2011 - 02.2014
- Opened satellite Indy market from the ground up, staffing three stores.
- Held roles of DMIT, SM and Regional Trainer simultaneously for 18 months.
- Trained over 30 external and internally promoted FT managers in five states.
- Organized nine grand openings in new and existing markets.
- Created a 40+ page guide for new store openings to control costs and improve efficiency, saving FB an estimated 30k per new store to the bottom line.
Education
Master of Business Administration -
University of Phoenix
2011
Bachelor of Professional Studies - Psychology, Philosophy
Roosevelt University
2008
Skills
- Sales Leadership
- Sales Analysis
- Performance Improvements
- Customer Relationship Building
- Relationship Building and Management
- Competitive Analysis
- Sales Presentations
- Cross-Functional Collaboration
Accomplishments
- FY23 Core Values Award: Promote Inclusion
Winner for FY 2023 as voted on by peers in the region. Description: We embrace and celebrate all individuals, diverse backgrounds and unique perspectives. - FY23 Performance Award: Mystery Shops
Winner based regional on performance metrics. Highest average customer experience score on mystery shops. - FY22 Core Values Award: Customer First
Winner for FY 2022 as voted on by peers in my region. Description: We will put the customer at the center of every decision we make. - FY22 Core Values Award: Give Back
Winner for FY 2022 as voted on by peers in my region. Description: We will ‘Give Big’ to the communities we serve in a meaningful way. - FY22 Core Values Award: Integrity Always
Winner for FY 2022 as voted on by peers in my region. Description: We will treat our employees, customers, and vendor partners with honesty, dignity, and respect. - FY22 Performance Award: Mystery Shops
Winner based regional on performance metrics. Highest average customer experience score on mystery shops. - FY21 Core Value Award: Integrity Always
Winner for FY 2021 as voted on by peers in my region. Description: We will treat our employees, customers, and vendor partners with honesty, dignity, and respect. - FY21 Performance Award: Mystery Shops
Winner based regional on performance metrics. Highest average customer experience score on mystery shops. - FY21 Performance: Top % To Budget
Top percent to budget in the region vs. gross dollar budget. - FY20 Employee of the Year - Indianapolis East
Voted by peers as Employee of the Year in my district. - FY15 and FY16 Area Manager of the Year Regional Nominee
Indianapolis East Nominee to represent the North Central Region as the Area Manager of the Year.
- FY14 Rookie of the Year - Indianapolis East
Award given by district leadership and peers to a new employee with less than one year of service time who exemplifies the Mattress Firm culture of service, integrity and passion while sustaining high personal sales performance.
- FY 2009 and 2110 Campus Leadership Award
Two-Time Campus Leadership Award winner for providing excellent and ethical student service while being a campus leader and mentor.
Timeline
District Sales Manager
Mattress Firm
02.2021 - Current
From MOD To Senior Store Manager (6 Years SSM)
Mattress Firm
03.2014 - 02.2021
From Store Manager To District Manager In Training
Five Below Inc.
02.2011 - 02.2014
Master of Business Administration -
University of Phoenix
Bachelor of Professional Studies - Psychology, Philosophy
Roosevelt University