Jared Richard
Stocker
Wakefield,RI
Summary
At The Dunes Club, excelled as a Cabana Attendant by enhancing guest experiences through exceptional service and cleanliness maintenance, a testament to my strong work ethic and team player attitude. Skillfully coordinated with VIP services and housekeeping, significantly improving guest satisfaction and operational efficiency without compromising on the resort's high standards.
Overview
6
6
years of professional experience
Work History
Cabana Attendant
The Dunes Club
Narragansett, RI
06.2018 - 09.2021
- Provided essential information about resort offerings and local attractions to guests upon request, enhancing their overall stay experience.
- Demonstrated strong multitasking skills by managing multiple tasks simultaneously while consistently delivering exceptional service levels to guests.
- Worked closely with VIP services and beverage team to promote high level of service.
- Assisted with inventory and cabana set-up each day before opening.
- Responded to and resolved guest complaints in alignment with established procedures.
- Maintained positive relationships with other staff members, fostering a collaborative work environment conducive to excellent guest experiences.
- Welcomed guests to pool and resort by providing friendly, memorable service.
- Improved cleanliness standards by conducting regular inspections of cabanas and surrounding areas, minimizing guest complaints related to hygiene.
- Prevented property damage by proactively addressing maintenance issues or reporting concerns to management when necessary.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, comfortable cabana environment.
- Supported event planning efforts by setting up cabanas for special occasions or private parties, ensuring seamless execution of events.
- Coordinated closely with housekeeping staff to ensure timely turnover of cabanas for incoming guests without delays or disruptions.
- Assisted guests with special requests or accommodations, demonstrating flexibility and commitment to outstanding service.
- Backed up servers by checking on tables and retrieving items for guests.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Took initial drink orders and relayed information to wait or bar staff.
Stocker
Shaws Supermarket
Wakefield, RI
10.2021 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Followed orders precisely for correct items, sizes and quantities.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Education
High School Diploma - Plumbing And Agriculture
Narragansett High School
Narragansett, RI06.2024
Skills
Strong Work Ethic
Team player attitude
Cleanliness Maintenance
Food and Beverage Service
Tableside Service
Food safety practices
Team Player
Professionalism
Food Running
Adaptability
Table Bussing
Timeline
Stocker
Shaws Supermarket
10.2021 - Current
Cabana Attendant
The Dunes Club
06.2018 - 09.2021
High School Diploma - Plumbing And Agriculture
Narragansett High School