Dedicated professional with a strong background in customer service and staff development. Recognized for reliability and expertise in inventory management, contributing to improved operational performance and customer satisfaction.
Work History
Merchandiser
3 Months
G&J Pepsi-Cola | 06.2026 - Current
Organized product displays to enhance visibility and drive sales.
Assisted in inventory management, ensuring stock levels met demand.
Collaborated with team members to execute promotional strategies effectively.
Implemented efficient stocking processes to minimize out-of-stock situations.
Supervisor
1 Year 1 Month
Sheetz | 02.2025 - 03.2026
Supervised daily operations to ensure efficiency and adherence to company standards.
Trained new employees on customer service protocols and operational procedures.
Managed inventory levels, ensuring product availability and minimizing waste.
Assisted in scheduling staff shifts to optimize coverage during peak hours.
Resolved customer complaints promptly, ensuring satisfaction and repeat business.
Dept Leader
13 Years 9 Months
Kroger | 04.2011 - 01.2025
Developed and executed training programs to enhance staff skills and performance metrics.
Cultivated a positive work environment that promoted high morale among employees leading to higher job satisfaction and retention.
Oversaw inventory management to ensure timely and accurate order fulfillment.
Created weekly schedules to align staffing with business requirements and enhance efficiency.
Implemented weekly sales strategies to drive revenue growth.