Jared Robertson
Clyde,NC
Summary
I have developed skills in customer service, sales, and operations management in fast-paced rental environments, as well as in the field for a landscaping company. Proven ability to manage teams, optimize processes, and enhance client satisfaction. Coachable, quick learning and dedicated to doing whatever it takes to grow and succeed in any field. Looking to transition into new field to leverage these transferable skills.
Overview
3
3
years of professional experience
Work History
Assistant Branch Rental Manager
Enterprise Mobility
10.2024 - Current
- Oversee day-to-day operations of the branch, ensuring smooth and efficient customer service and rental processes.
- Lead a team, providing guidance and support to optimize performance and meet company goals.
- Manage inventory, track vehicles, and handle customer inquiries and disputes.
- Contributed to sales growth by developing employees to upsell on rental contracts.
- 2 top 3, 2 top finsihes on Monthly Matrix respectively out of 60 ABRMS in the region.
- Kept branch profitable and efficient through 5 months without a branch manager.
- Led area in protection and upgrade revenue since October 2024 and led region 5 times in total additional revenue.
- Responsible for branch growth Month to Date avg 13% since fiscal year 2024-2025.
Management Assistant
Enterprise Mobility
08.2024 - 10.2024
- Assisted in managing branch operations, customer service, and administrative tasks.
- Coordinated vehicle rentals, ensuring timely maintenance and delivery.
- Supported branch managers in supervising staff and ensuring adherence to company policies.
- Participated in sales initiatives, driving revenue growth.
Management Trainee
Enterprise Mobility
10.2023 - 08.2024
- Completed comprehensive training in all aspects of branch management, sales, and customer service.
- Gained hands-on experience in managing vehicle fleet, customer interactions, and administrative duties.
- Worked directly with customers, resolving issues and ensuring satisfaction.
- Developed key skills in leadership and team coordination.
- 1 top 5, 5 top 10, and 3 top 15 finishes on Monthly Matrix out of 80 regional Management trainees.
Landscape Foreman
Black Bear Enterprises
05.2022 - 10.2023
- Managed landscaping projects, including team supervision, scheduling, and client communication.
- Ensured quality control on landscaping designs and installation, delivering projects on time and within budget.
- Developed client relationships to expand business opportunities and maintain customer satisfaction.
- (Worked through college)
- Responsible for growing the given route of 80 customers to 135 respectively. Additionally was responsible for starting a second route which added on around 25 customer seasonally.
- Was responsible for estimating, designing, and delivering on soft-scape and hardscape projects.
Education
B.S. - Business Management
Western Carolina University
Cullowhee, NC05.2022
Skills
- Proficient in Microsoft Word, Excel, PowerPoint
- Strong Sales and Negotiation Abilities
- Excellent Time Management, Coordination, and Planning
- Outstanding Communication and Customer Service Skills
Timeline
Assistant Branch Rental Manager
Enterprise Mobility
10.2024 - Current
Management Assistant
Enterprise Mobility
08.2024 - 10.2024
Management Trainee
Enterprise Mobility
10.2023 - 08.2024
Landscape Foreman
Black Bear Enterprises
05.2022 - 10.2023
B.S. - Business Management
Western Carolina University