Years of Service Excellence
Jared Steadman
Lafayette,LA
Summary
Experienced professional in the service industry with 10 years of experience, currently pursuing CCNA/CompTia A+ certifications. Seeking a Network Admin/Tech Support position to utilize my education in Information Technology and advance my career through continuous learning and professional growth.
Overview
10
10
Work History
Server/Manager
Antoni's Italian Cafe
Lafayette, US
10.2020 - Current
- Attending to guests need to the best of my abilities, helping other staff when I can or when emergencies arise, upkeep and looking after the well being of the business, thorough knowledge of menu, wines, pairings
- Filling in as manager when needed as well as taking on manager duties even while not clocked
- Currently positioned on the managerial staff
Installer/Technician
Acadian Business Systems
Lafayette, US
07.2021 - 02.2022
- Responsibilities included installing and setting up new POS stations(iPads), printers and card reader upgrades at restaurants and bars with the Heartland app, training staff on the new system, testing and giving support for technical issues either over the phone or at location
Server
Olive Garden
Lafayette, US
10.2015 - 01.2020
- Delivery of quick and accurate service to the guests taking orders, offering full menu options and knowledge, taking on duties outside of my assigned position such as dish washing, cleaning, host services, and managerial services
Warehouse Worker
Audio Visual Innovators
Lafayette, US
09.2013 - 05.2014
- Accepting deliveries, inspecting product and invoices, warehouse organization and cleanliness, and product delivery and installation
Education
Associate in Applied Science - IT Communications
South Louisiana Community College
Lafayette, LA12.2019
Skills
- Routing and Switching Knowledge
- Technical Computer Diagnostics
- Hardware Troubleshooting
- Service Excellence
- Sales Strategy
- Windows Server Management
- Information Security
- Effective Communication
- Prioritization Skills
- Customer Relationship Management
- Guest service
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
Technical support, Proficient, 01/01/20, Performing software, hardware, and network operations.
Timeline
Installer/Technician
Acadian Business Systems
07.2021 - 02.2022
Server/Manager
Antoni's Italian Cafe
10.2020 - Current
Server
Olive Garden
10.2015 - 01.2020
Warehouse Worker
Audio Visual Innovators
09.2013 - 05.2014
Associate in Applied Science - IT Communications
South Louisiana Community College
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