Jared Stensrud

I lead a transformative sober living program, fostering a supportive community that empowers residents to achieve and maintain sobriety. My role involves ensuring the highest standards of living, promoting personal growth, and maintaining a safe and healthy environment for all residents.

As a Parts Manager, I excel in providing exceptional customer service and support in the marine boating industry.

My primary responsibility is to ensure timely and accurate fulfillment of customer and technician parts needs for a job either my technician or customer is working on. I collaborate with technicians to gather information on service tickets, ensuring fast and accurate communication with customers and advisors.

I leverage my expertise to offer guidance on part selection, build strong relationships with customers, and also technicians to drive repeat business through positive interactions.

As a Service Advisor, I served as the primary point of contact for customers, ensuring their vehicle service experiences were seamless and hassle-free. I accurately assessed customer concerns, managed warranty claims, and maintained transparent communication throughout the service process.

Gathered detailed information about customer vehicle concerns, ensuring accurate diagnosis and repair

I managed warranty claims from start to finish, communicating with manufacturers and customers as needed. I also provided clear estimates and explanations of out-of-pocket expenses, obtaining customer approval before work began.

This role required a customer-focused approach, technical knowledge, and strong communication skills to ensure a positive experience for customers and drive loyalty to the dealership.