Jared Surbaugh
Apex
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and patients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
17
17
years of professional experience
6
6
Certifications
Work History
Owner/Chiropractor
Advantage Chiropractic PC
Apex
03.2021 - Current
- Initiated the business licensure process for the state of North Carolina.
- Coordinated the build-out of the chiropractic office with the local town of Apex Utility Board, North Carolina Department of Radiology, Davlen Designs for office furniture, Aggie Technologies for technical and software support, and the contracting crew for a new office location.
- Assisted Hampton Tax Group with all new business licensing and the formation of a new S-Corporation.
- Assisted Chirobill, NC, with new insurance credentialing.
- Conducted patient assessments to determine chiropractic needs and treatment options.
- Developed personalized treatment plans based on patient evaluations and feedback.
- Administered spinal adjustments and therapeutic techniques to alleviate discomfort.
- Educated patients on preventative care and wellness strategies for long-term health.
- Maintained accurate patient records and documented treatment progress regularly.
- Collaborated with healthcare professionals to coordinate comprehensive patient care.
- Implemented office protocols to enhance patient experience and streamline operations.
- Instructed patients on proper posture, body mechanics, ergonomics, and stress management techniques.
- Provided services to relieve pain and increase physical mobility in patients.
- Assessed issues with neuromusculoskeletal systems and performed adjustments to help resolve disorders.
- Completed full reviews of patient histories as well as complete physical, neurological and orthopedic examinations.
- Diagnosed, treated and prevented mechanical disorders of musculoskeletal system.
- Educated patients regarding positive lifestyle choices such as nutrition, exercise and stress management.
- Directed daily activities and managed clinic budget and durable medical equipment expenditures.
- Prepared detailed patient case histories.
- Applied knowledge of release work, table adjustments and spinal manipulation to treat patient concerns.
- Informed patients and caregivers on diagnoses, treatment options, and injury self-management.
- Emphasized recuperative strength of body to heal itself without drugs or surgery.
- Studied marketing strategy, patient education approaches, and stress management skills to increase knowledge base.
- Utilized diverse manual manipulation techniques and specialized tools and equipment to alleviate pain and improve mobility.
- Utilized various instruments, such as shockwave therapy and electrical stimulation devices, for treatment purposes.
- Performed administrative duties including filing paperwork, preparing reports for insurance companies, updating patient records electronically.
- Performed physical examinations and assessments of patients to diagnose musculoskeletal issues.
- Performed and analyzed diagnostic x-ray procedures to determine the cause of the condition, symptom, or complaint.
- Maintained detailed records of patient history, diagnosis, treatments performed, progress notes, and recommendations for future care.
- Conducted follow-up visits with patients to assess progress and adjust treatment plans accordingly.
- Collected patient and insurance payments face-to-face and over the phone.
- Coordinated the office schedule.
- Coordinated referrals to other healthcare providers when needed for further evaluation or specialized care.
- Ensured compliance with state regulations regarding licensure requirements for chiropractors.
- Attended seminars or conferences related to chiropractic medicine in order to stay abreast of new developments in the field.
Owner/Chiropractor
Apex Chiropractic and Physical Therapy
Morgantown
04.2010 - 11.2020
- Managed daily operations of a chiropractic clinic providing patient care and support.
- Developed treatment plans tailored to individual patient needs and health goals.
- Supervised staff scheduling to optimize clinic workflow and service delivery.
- Coordinated patient intake processes to ensure efficient appointment management.
- Implemented marketing strategies to promote chiropractic services in the community.
- Trained new staff on clinic policies, procedures, and patient care protocols.
- Maintained accurate patient records in compliance with healthcare regulations.
- Fostered a welcoming environment for patients through effective communication and support.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
- Provided direction and guidance to employees.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Developed strategic plans to increase profitability and efficiency.
- Created marketing campaigns to attract new customers.
- Reviewed legal documents related to business operations.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Implemented quality assurance processes to ensure product excellence.
- Developed policies and procedures for the organization.
- Led startup and creation of operational procedures and workflow planning.
- Hosted special events to boost brand awareness and increase community engagement.
- Collaborated with other owners on joint ventures and shared resources.
- Conducted performance reviews for employees on a regular basis.
- Executed performance reviews to encourage improved productivity for team members.
- Used excellent verbal skills to engage patients in conversation and effectively determine needs and requirements.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Mitigated business risks by working closely with staff members and assessing performance.
- Conducted patient assessments to determine chiropractic needs and treatment plans.
- Administered spinal manipulations and adjustments to improve patient mobility.
- Educated patients on lifestyle changes to support their chiropractic care.
- Maintained accurate patient records and documentation for treatment history.
- Collaborated with healthcare team to coordinate comprehensive patient care.
- Utilized diagnostic tools to evaluate musculoskeletal conditions effectively.
- Provided post-treatment instructions to enhance recovery and wellness outcomes.
- Instructed patients on proper posture, body mechanics, ergonomics, and stress management techniques.
- Provided services to relieve pain and increase physical mobility in patients.
- Participated in community outreach events to promote the practice's services.
- Assessed issues with neuromusculoskeletal systems and performed adjustments to help resolve disorders.
- Completed full reviews of patient histories as well as complete physical, neurological and orthopedic examinations.
- Performed and analyzed x-rays to locate source of patient difficulties and rule out fractures or diseases.
- Diagnosed, treated and prevented mechanical disorders of musculoskeletal system.
- Educated patients regarding positive lifestyle choices such as nutrition, exercise and stress management.
- Directed daily activities and managed clinic budget and durable medical equipment expenditures.
- Prepared detailed patient case histories.
- Documented and maintained accurate and updated patient case histories.
- Collaborated with other healthcare professionals to provide comprehensive patient care.
- Obtained and recorded medical histories and ordered diagnostic images to diagnose health problems.
- Informed patients and caregivers on diagnoses, treatment options, and injury self-management.
- Provided constructive feedback to enhance staff competencies and care quality.
- Recruited, trained and mentored staff members on clinic policies and procedures, patient interaction and innovations in chiropractic medicine.
- Emphasized recuperative strength of body to heal itself without drugs or surgery.
- Developed and actualize plans to streamline patient flows, increase office and patient care efficiency and generate new revenues.
- Maintained detailed records of patient history, diagnosis, treatments performed, progress notes, and recommendations for future care.
- Managed office staff including scheduling appointments, processing payments from insurance companies or clients directly, maintaining inventory of supplies and equipment.
- Ordered diagnostic tests such as x-rays or MRIs when necessary to aid in diagnosis and treatment decisions.
- Utilized diverse manual manipulation techniques and specialized tools and equipment to alleviate pain and improve mobility.
- Provided manual therapies such as spinal manipulation, massage therapy, and other soft tissue techniques.
- Attended seminars or conferences related to chiropractic medicine in order to stay abreast of new developments in the field.
- Conducted follow-up visits with patients to assess progress and adjust treatment plans accordingly.
- Ensured compliance with state regulations regarding licensure requirements for chiropractors.
- Performed physical examinations and assessments of patients to diagnose musculoskeletal issues.
- Performed administrative duties including filing paperwork, preparing reports for insurance companies, updating patient records electronically.
Associate/Chiropractor
The Chiropractic Care Center of Bridgeport
Bridgeport
07.2009 - 04.2010
- Conducted comprehensive patient assessments to determine chiropractic needs.
- Developed individualized treatment plans based on patient evaluations.
- Administered manual adjustments to improve patient mobility and reduce pain.
- Educated patients on health maintenance and injury prevention strategies.
- Collaborated with healthcare professionals for integrated patient care approaches.
- Managed patient records and documentation in compliance with health regulations.
- Managed multiple tasks simultaneously while maintaining composure under pressure.
- Monitored progress of patients through follow up visits and reassessments.
- Consulted with colleagues about complicated cases or difficult diagnoses.
- Maintained detailed records of all treatments provided to each patient.
- Managed administrative tasks such as scheduling appointments and filing paperwork.
- Administered electrotherapy modalities such as ultrasound, TENS units or electrical stimulation.
- Educated staff members on evidence-based practice guidelines related to chiropractic care.
- Performed chiropractic adjustments and therapies for patients with musculoskeletal conditions.
- Assisted in coordinating care between primary care physicians and specialists.
- Utilized manual therapy techniques including soft tissue mobilization, joint mobilization and manipulation and spinal tractioning.
- Counseled patients on health promotion strategies such as stress reduction techniques or dietary changes.
- Reviewed medical history documents to assess the condition of each patient.
- Instructed patients on proper use of assistive devices such as braces or crutches.
- Provided patient education on nutrition, lifestyle modifications, ergonomics, exercise and posture.
- Recommended appropriate exercises for rehabilitation purposes.
- Maintained a clean work environment by following infection control guidelines.
- Conducted physical assessments of patients' spine, muscles, joints and ligaments.
- Diagnosed neuromuscular skeletal disorders using x-rays.
- Developed treatment plans to alleviate pain and improve function.
- Assessed issues with neuromusculoskeletal systems and performed adjustments to help resolve disorders.
- Completed full reviews of patient histories as well as complete physical, neurological and orthopedic examinations.
- Analyzed x-rays to locate source of patient difficulties and rule out fractures or diseases.
- Diagnosed, treated and prevented mechanical disorders of musculoskeletal system.
- Educated patients on quality of life benefits through routine chiropractic care.
- Advised patients about chiropractic procedures and recommended appropriate courses of treatment.
- Directed daily activities and managed the clinic budget.
- Provided services to relieve pain and increase physical mobility in patients.
- Performed manual adjustments to spine and other body articulations to correct musculoskeletal system conditions.
- Prepared detailed patient case histories.
- Documented and maintained accurate and updated patient case histories.
- Reviewed clinic performance metrics utilizing statistical analysis to evaluate clinic procedure and marketing effectiveness.
- Informed patients and caregivers on diagnoses, treatment options, and injury self-management.
- Offered spinal screenings at local schools and provided public education on spinal hygiene to alleviate common causes of back pain.
- Obtained and recorded patients' medical histories and treatment progress for optimal treatment planning.
- Provided constructive feedback to enhance staff competencies and care quality.
- Recruited, trained and mentored staff members on clinic policies and procedures, patient interaction and innovations in chiropractic medicine.
- Emphasized recuperative strength of body to heal itself without drugs or surgery.
- Studied marketing strategy, patient education approaches, and stress management skills to increase knowledge base.
- Monitored marketing activities, performance and human resource functions.
- Utilized diverse manual manipulation techniques and specialized tools and equipment to alleviate pain and improve mobility.
Education
Doctor of Chiropractic - Chiropractic
Palmer College of Chiropractic
Davenport, IA03-2009
Bachelor of Arts - Chemistry
West Virginia Wesleyan College
Buckhannon, WV05-2005
Skills
- Patient assessment
- Treatment planning
- Spinal manipulation
- Electronic record keeping
- Healthcare collaboration
- Customer relationship management
- Effective communication
- Business management
Certification
National Board of Chiropractic Examiners Certification
Timeline
Owner/Chiropractor
Advantage Chiropractic PC
03.2021 - Current
Owner/Chiropractor
Apex Chiropractic and Physical Therapy
04.2010 - 11.2020
Associate/Chiropractor
The Chiropractic Care Center of Bridgeport
07.2009 - 04.2010
Doctor of Chiropractic - Chiropractic
Palmer College of Chiropractic
Bachelor of Arts - Chemistry
West Virginia Wesleyan College