Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
Jared Thornton

Jared Thornton

Human Resources
Baltimore,MD

Summary

Jared "J.T." Thornton A progressive HR Professional with extensive experience in different industries To obtain a position in a fast-paced, team-oriented organization to utilize my 30+ years of knowledge, experience, and skills in the areas of proactive employee relations, leadership development, fiscal management, employee training and development, and other generalist / management duties. Authorized to work in the US for any employer

Overview

25
25
years of professional experience

Work History

Human Resources Manager

American Limousines
Baltimore, MD
08.2023 - 09.2023
  • Source, recruit and interview all potential candidates
  • Verify all credentials to ensure accuracy and to ensure the validity of the documents
  • Coordinated with various state agencies to have candidates licensed to drive for us
  • Created and conduct New Employee Orientation
  • Create and present various training programs on a variety of topics
  • Worked to address and resolve issues that drivers and other employees may experience
  • Investigated employee issues and worked with outside agencies (school system, MVA, Public Services
  • Commission, etc.)
  • Created incentive and recognition programs to help encourage the staff to continue to strive for excellence
  • REASON FOR LEAVING: I needed a more professional and respectful environment.

Human Resources Manager

Fayette Health Nursing Home & Rehab Ctr
Baltimore, MD
10.2022 - 07.2023
  • Am responsible for recruiting and onboarding of all new hires to include checking of licensure from the
  • Board of Nursing, and COVID vaccinations, among other items
  • When I started, I corrected the oversights and mistakes of my predecessor
  • Introduced a number of new employee engagement / recognition programs
  • Conducted all new hire orientations, to include welcoming RNs from the Philippines with a newsletter that included a welcome from the leadership and information about native restaurants, etc
  • Conducted all investigations with the Executive Director and presented the information to the employee and also the Union
  • REASON FOR LEAVING: A new Executive Director was hired and her personality clashed with many of the managers.

Human Resources Manager

Nexus Family Healing
Baltimore, MD
06.2021 - 10.2022
  • Enhanced the presence of the human resource for a residential treatment facility for youth aged 12-18 with 250 employees, temps, contractors, and volunteers;
  • Revamped the onboarding process to streamline the pre-employment process to facilitate faster clearances by recruiting new vendors to provide faster, more local servicing;
  • Lead agency’s effort to ensure we were 100% compliant with the CMS COVID mandate and other mandated candidate clearances including CPS, MSDE, medical, etc
  • Provided structure to the worker’s compensation program which lead to a 60% decrease in WC expenses;
  • Represented the agency with all regulatory agencies (unemployment, OHCQ, etc.) and lead all union efforts from grievances to Joint Labor Meetings (company and union);
  • Recruited many outside agencies, vendors, and other groups to better facility servicing to our staff while always looking for how we can enhance the employment for the staff;
  • Managed employee discipline, to ensure it is measured, related, and presented in a manner that helps the employee to fully understand the need for it;
  • Created training information intended to increase the skillsets of hourly line supervisors, managers, and others striving for advancement;
  • Ensured that we had sufficient recognition programs, and employee social programs, generated general announcements, and created a DEI program to help all employees and residents to feel connected to the campus and the on-property school
  • REASON FOR LEAVING: The state began taking measures to close the facility.

Onboarding Specialist / Human Resource Business Partner

Catholic Charities of Maryland
Timonium, MD
06.2019 - 06.2021
  • Coordinate and assist all new hires through the onboarding process including sending all background information, scheduling medical tests through Concentra, and assisting to overcome any obstacles that may present themselves;
  • Track all candidates through the onboarding/pre-employment process to include ensuring all background checks and medical tests are completed, copies of all educational material are collected, and make final hiring decisions partnering with program managers;
  • Entirely revamped the HR Department operations to all virtual because of the pandemic;
  • Prepared and participated in new employee orientations every 2 weeks and assisted with other online required training
  • REASON FOR LEAVING: I needed a position offering more compensation and better benefits.

Director of Human Resources

Harbor Magic Hotels
Baltimore, MD
01.2019 - 06.2019
  • Was the lone Human Resources point of contact for 3 hotels (2 boutique and a
  • Hilton Brand) responsible for hiring, terminations, training, and employee relations;
  • Overcame recruiting difficulties through coordinating and participating in onsite and community job fairs, partnered with job training and other community based programs;
  • Conducted the initial training, using the company's online training program and also worked with department managers to create a departmental training program;
  • Increased overall morale by re-implementing associate recognition programs ranging from Employee of the Month, service awards recognizing work anniversaries, sending birthday and anniversary cards to the associate's home, among others;
  • Worked with the Hilton property using OnQ to invoice direct billed guests to cover hotel stays and / or banquet functions;
  • Worked with the Accounting Office and Controller to handle social services requests, unemployment hearings, worker's compensation requests, doctors’ visits; among others
  • REASON FOR LEVING: This was a temporary postion covering for an employee on leave.

Assistant Restaurant Manager / Restaurant Manager / Director of HR / Hotel Manager

DoubleTree Pikesville
Pikesville, MD
05.2009 - 08.2018
  • Responded to all Hotel SALT and Guest Assistance complaints, QA Waivers, and all required Hilton training;
  • Coordinate human resource and payroll activities for 3 hotels, a radio station, and a Tennis & Fitness center totaling approximately 300 total team members;
  • Continual audit of all unemployment accounts for accuracy and savings
  • In 2010, created $150,000 in
  • UE benefits savings which retroactively decreased the hotel’s experiential rating by 3% and generated a $10,000 refund check from the state due to overpayment;
  • Create and implement recognition programs, both Hilton Worldwide and local programs;
  • Review employee documents to include disciplinary, insurance / benefit invoices ensuring consistency, accuracy, and the ability to survive Union or other governmental scrutiny due to progressive discipline;
  • Served on the Union Contract Negotiating Team with Hotel owner, GM, and
  • Controller;
  • Serves as Hotel’s Quality Assurance captain during Hilton’s Quality Assurance inspection visits;
  • Hilton certified trainer, TIPS certified trainer, TAM, and ServSafe Certified
  • Many other duties as assigned by the owner, general manager, or department managers
  • REASON FOR LEAVING: The hotel was sold and the new owners brought their own team.

Operations Manager

Cactus Willies Steak Buffet and Grill
Baltimore, MD
03.2006 - 05.2009
  • Responsible for the overall cleanliness of equipment and presentation of food on buffet;
  • Trained, scheduled, and oversaw all aspects of the Bakery, Salad and Hot Foods
  • Bar, and Dishroom;
  • Revived the Employee of the Month Program and created other recognition programs;
  • As one of three managers opened and closed the restaurant as scheduled by GM
  • REASON FOR LEAVING: The restaurant closed.

Volunteer

Southern Baptist Relief
Baton Rouge, LA
09.2005 - 01.2006
  • Worked through a religious relief-based organization to interact with the children of evacuees and aid the cleanup efforts after Hurricane Katrina.

Regional Human Resources Manager

Dunbar Armored, Inc
Hunt Valley, MD
02.2001 - 09.2005
  • Provided a single point of human resource support for 32 branches (money counting centers) located in 16 states, representing approximately 700 employees;
  • Developed and implemented recruitment plans for exempt and non-exempt positions;
  • Processed newly hired employees to include compensation, benefits negotiations for all team members all from HQ etc
  • Represented the company during external investigations, hearings, etc., (EEOC, DOL Wage & Hour
  • Div., unemployment, OFCCP audits, etc.) and prepared the company's response;
  • Conducted employee relation investigations and when needed negotiated remedies to include exempt & non-exempt compensation, expense reimbursements, and other financial issues;
  • Traveled approximately 65% conducting employee interviews, branch visits, and inspections;
  • Developed and presented training modules on a variety of topics including union avoidance, proper interviewing techniques, leadership development, and other employee relation / retention modules
  • REASON FOR LEAVING: I was layed off due to an economic downturn.

Human Resources Administrator / VA Projects Field Office Manager

Corman Construction, Inc
08.1998 - 02.2001
  • Created and implemented hiring procedures for highway projects all over
  • Virginia;
  • As VA Projects Office Manager, monitored all field expenditures, developed recruiting / hiring procedures, and developed contacts with various departments at area colleges, universities, and state agencies;
  • Coordinated with the VA DOT EEO Office for the Richmond District to ensure all
  • EEO, MBE, and DBE documents were received and in order;
  • Assisted the Corp
  • Human Resources Manager writing quarterly newsletters while producing a monthly newsletter for all company employees;
  • Represented the company at various legal and exploratory meetings / conferences;
  • Spearheaded special projects from other departments as they arose
  • REASON FOR LEAVING: Needed a position offering more money and better benefits.

Education

Bachelor's degree - Governmental Administration

Christopher Newport University
May 1995

Skills

  • Human Resources Management
  • Human Resources
  • Payroll
  • Kronos
  • Employee Orientation
  • Fiscal Management
  • Program Management
  • Program Development
  • Strategic Planning
  • Writing Skills
  • Restaurant Management
  • Hotel Management
  • Benefits Administration
  • Workers' Compensation
  • Performance Management
  • Recruiting
  • Event Planning
  • Operations Management
  • Financial Report Writing
  • Negotiation
  • Supervising Experience
  • Quality Assurance
  • Microsoft Office
  • Certifications and Licenses
  • ServSafe
  • TIPS

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balancePersonal development programs

Timeline

Human Resources Manager

American Limousines
08.2023 - 09.2023

Human Resources Manager

Fayette Health Nursing Home & Rehab Ctr
10.2022 - 07.2023

Human Resources Manager

Nexus Family Healing
06.2021 - 10.2022

Onboarding Specialist / Human Resource Business Partner

Catholic Charities of Maryland
06.2019 - 06.2021

Director of Human Resources

Harbor Magic Hotels
01.2019 - 06.2019

Assistant Restaurant Manager / Restaurant Manager / Director of HR / Hotel Manager

DoubleTree Pikesville
05.2009 - 08.2018

Operations Manager

Cactus Willies Steak Buffet and Grill
03.2006 - 05.2009

Volunteer

Southern Baptist Relief
09.2005 - 01.2006

Regional Human Resources Manager

Dunbar Armored, Inc
02.2001 - 09.2005

Human Resources Administrator / VA Projects Field Office Manager

Corman Construction, Inc
08.1998 - 02.2001

Bachelor's degree - Governmental Administration

Christopher Newport University

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