To secure a responsible career opportunity to fully utilize training and skills, while making a significant contribution to the success of the company
Overview
5
5
years of professional experience
Work History
Supervisor
Columbia Sportswear
09.2022 - Current
Developed and implemented customer service policies to enhance satisfaction.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Supported creation of detailed, technical financial models to value potential acquisition targets.
Created and managed project plans, timelines and budgets.
Evaluated customer needs and feedback to drive product and service improvements.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
Program Specialist
Associated Student Incorporated
08.2021 - 09.2022
Completed clerical tasks such as filing, copying, and distributing mail.
Enhanced communication within the team by maintaining accurate calendars and scheduling meetings as needed.
Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
Streamlined communication channels between departments, enhancing overall organizational workflow efficiency as it pertains to the execution of assigned projects.
Built strong relationships with external partners to secure resources and support necessary for program success.
Led a cohesive team of specialists in executing tasks according to established timelines and milestones, resulting in timely completion of deliverables.
Actively participated in regular meetings with stakeholders, presenting relevant financial information and addressing any questions or concerns related to their respective budgets.
Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
Non-inventory
Amazon
08.2019 - 08.2021
I worked with Non-inventory by assisting the area managers in transporting items around the warehouse while writing down a list of things that are needed for the flow of work
Also training new associates and responding to their questions.
Maintained a safe work environment through adherence to company safety policies and proper handling of hazardous materials.
.Handled high volumes of incoming shipments efficiently while maintaining attention to detail in checking product quality and documentation accuracy.
Collaborated with shipping department to expedite urgent requests, ensuring on-time delivery of critical orders.
Communicated effectively with suppliers to coordinate deliveries, track shipments, and address any potential delays or issues in a timely manner.