I provide positive customer service experience with fair, friendly, and courteous experience. I also know how to pay attention to detail and maintain organized workspace, and provide quality assurance.
Work History
Production Worker
3 Years 7 Months
QPS Employment | 01.2023 - Current
Operated production machinery to ensure efficient workflow and quality output.
Load and complete processed orders
Collaborated with team members to streamline production processes and reduce downtime.
Assisted in training new employees on safety protocols and operational procedures.
Maintained a clean and organized work environment in compliance with safety regulations.
Production Worker
1 Year 9 Months
Express Employment | 04.2021 - 01.2023
Implemented process improvements that enhanced productivity and reduced waste.
Conducted routine inspections of products for adherence to quality standards.
Coordinated with supervisors to troubleshoot equipment issues promptly and effectively.
Sort,Label,and store items in designated locations
Followed safety procedures and guidelines to maintain safe working environments.
Customer Service Cashier
2 Years 6 Months
Culver's Restaurant | 10.2018 - 04.2021
Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
Processed customer transactions accurately and efficiently to enhance the dining experience.
Managed cash register operations, ensuring balanced cash drawers at end of shifts.
Trained new staff on POS systems and customer engagement techniques to improve service quality.
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Processed customer orders and accurately handled payment transactions.
Resolved customer complaints and maintained clean and tidy checkout area.
Education
High School Diploma
Christian Academy of St. Louis | Saint Louis, MO | 05-2019