Jared Wallander
Fogelsville,PA
Summary
Results-driven and detail-oriented professional with a proven track record of consistently completing tasks on time, both independently and collaboratively. Possessing exceptional organizational skills and a strong drive to surpass expectations, this individual is a dependable and reliable team member who is eager to learn and contribute to the growth of your company. Committed to achieving team success, they leverage their skills and knowledge to effectively coordinate people, activities, and documents while maintaining a dedicated focus on delivering best-in-class work and maximizing productivity. As a focused and attentive staff member, they bring excellent administrative, organizational, and problem-solving abilities to the table.
Offering strong foundation in customer service and hospitality, with willingness to learn and develop in fast-paced event environment. Brings adaptable mindset and quick learning ability to master event service tasks. Ready to use and develop communication and teamwork skills in [Desired Position] role.
Overview
3
3
years of professional experience
Work History
Event Server
Glasbern Inn
02.2025 - Current
- Enhanced guest satisfaction by delivering outstanding customer service during dining experiences.
- Configured event spaces to meet client specifications and ensure seamless setups.
- Coordinated with kitchen staff to provide efficient food and beverage service at events.
- Maintained organized and clean service areas throughout each event to ensure efficiency.
- Trained new staff on service protocols and company policies to improve performance.
- Anticipated team needs during busy events, facilitating smoother operations and support.
Coach in Training
Pennsylvania Prime FC
06.2024 - Current
- Supervised and mentored 20 player-athletes.
- Developed relationships with players to provide ongoing support and encouragement.
- Created and implemented innovative strategies to engage players in coaching journey.
- Assisted in developing marketing materials to promote coaching services.
- Provided guidance to players in overcoming challenges and identifying opportunities.
Wellness Center Staff Member
Lehigh County Community College
02.2023 - 12.2024
- Assisted coworkers in completing tasks promptly and effectively
- Maintained a clean and organized work area
- Managed customer service operations to ensure high-quality and efficient experience for all customers
- Conducted and oversaw games and events
- Collaborated with other staff members to achieve daily, weekly, and monthly tasks and targets
- Utilized communication skills to relay information accurately and professionally to both internal and external customers
- Acted as a reliable point of contact for customers, addressing inquiries and providing solutions promptly
Staff Member
Sheetz
11.2022 - 02.2023
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Established positive relationships with customers and other staff members.
- Participated in team-building activities to foster teamwork and collaboration.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
Education
Associate in Arts (A.A.) - Business Administration
Lehigh Carbon Community College
Schnecksville, PA12.2024
High School Diploma -
Northwestern Lehigh High School
New Tripoli, PA06.2022
Skills
- Proficient in Team Dynamics
- Materials restocking
- Proficient in Customer Service
- Support Resolution Skills
- Organizational Skills
- Proficient Equipment Operation
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 3 staff members.
- Collaborated with team of 3 in the development of Summer Camps.
Timeline
Event Server
Glasbern Inn
02.2025 - Current
Coach in Training
Pennsylvania Prime FC
06.2024 - Current
Wellness Center Staff Member
Lehigh County Community College
02.2023 - 12.2024
Staff Member
Sheetz
11.2022 - 02.2023
High School Diploma -
Northwestern Lehigh High School
Associate in Arts (A.A.) - Business Administration
Lehigh Carbon Community College