Results-driven professional with a solid background in project management and customer satisfaction. Known for effective communication and relationship-building skills, consistently delivering impactful results in client-focused environments.
Overview
2026
2026
years of professional experience
Work History
Project Manager
Crawford Roofing
2024 - Current
Managed client communications, addressing concerns and providing updates throughout project lifecycle.
Coordinated with subcontractors and suppliers to secure materials and services, enhancing project efficiency.
Sales Manager/Point of Sale Associate
Fun Town RV
2017 - 2023
Trained and mentored team members to improve product knowledge and sales techniques.
Fostered relationships with key clients to enhance customer satisfaction and retention rates.
Streamlined sales processes, resulting in improved efficiency and reduced response times.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Built long-lasting client relationships through excellent customer service and consistent followups.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Sales Associate
Classic Chevrolet Buick GMC of Cleburne
2015 - 2017
Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
Trained new sales associates on product knowledge and effective sales techniques.
Analyzed customer feedback to identify trends and improve service delivery methods.
Developed strong relationships with repeat customers, fostering loyalty and retention.
Warehouse Manager
Fastenal
2014 - 2015
Coordinated with logistics teams to optimize shipping schedules and reduce delays.
Analyzed workflow data to identify areas for improvement and increased productivity initiatives.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.