Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jared Wilson

Santa Rosa

Summary

Results-driven sales professional with proven track record in driving revenue growth and building lasting client relationships. Adept at identifying customer needs, presenting tailored solutions, and closing sales efficiently. Strong team collaborator, adaptable to changing market conditions, and consistently focused on delivering measurable results. Skilled in strategic communication, negotiation, and market analysis.

Overview

14
14
years of professional experience

Work History

Outside Sales Representative

Central Valley Lumber and Building Materials
11.2022 - Current
  • Developed and maintained relationships with clients to drive sales growth and enhance customer satisfaction.
  • Conducted market research to identify new business opportunities and target potential clients effectively.
  • Presented product solutions tailored to client needs, ensuring alignment with their goals and objectives.
  • Collaborated with cross-functional teams to create customized proposals that address client challenges.
  • Managed sales pipeline through CRM software, tracking progress and maintaining accurate forecasts.
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Exceeded monthly sales targets and quotas consistently.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
  • Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
  • Built strong client rapport to establish diversified network of connections.
  • Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.

Store Manager

Central Valley Lumber and Building Materials
11.2018 - 11.2022
  • Led daily store operations, ensuring optimal inventory levels and product availability.
  • Trained and mentored staff on customer service excellence and operational procedures.
  • Analyzed sales trends to improve merchandising strategies and boost profitability.
  • Developed and implemented loss prevention measures to minimize shrinkage risk.
  • Collaborated with corporate teams to align local marketing initiatives with company goals.
  • Oversaw scheduling and staffing to maintain efficient workforce management.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.

Store Manager

Orchard Supply Hardware
06.2016 - 11.2018
  • Set the expectations, and effectively communicate the processes for hiring, onboarding, performance feedback and ongoing development to maintain a highly effective team of associates
  • Engage and develop the Assistant Store Manager through coaching, follow-up and recognition
  • Develop the team to merchandise the store in a way that makes it easy for customers to get everything they need and easy for associates to build the basket.
  • Effectively communicate a clear vision to the team on operational goals and critical priorities
  • Manages store budget for daily operations and initiative in order to achieve business objectives tied to the P & L.
  • Analyzes monthly results, identifies opportunities and makes decisions in collaboration with my team team to drive customer satisfaction and engagement, sales and profit for the store.
  • Hold team accountable for overall performance and identify and creates effective processes to decrease losses, minimize shrink, promote safety and minimize other forms of risk ensuring store compliance standards are met.
  • Provides overall leadership presence for the store

Store Manager

The Sports Authority
05.2011 - 06.2016
  • Achieve financial objectives by preparing annual budgets; scheduling expenditures; analyzing variances; initiating corrective action.
  • Determine market strategy changes by reviewing operating and financial statements and departmental sales records.
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Complete store operational requirements by scheduling and assigning employees; following up on work results.
  • Maintain store staff by recruiting, selecting, orienting, and training employees
  • Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service potential.

Education

Associate of Arts - Business

Santa Rosa Junior College
Santa Rosa, CA
06.1998

Skills

  • Excellent customer service skills
  • Excellent communication skills
  • Strong interpersonal skills
  • Microsoft Word, Excel & Powerpoint proficient
  • Conflict Management skills
  • Scheduling
  • Analytical
  • Excellent Collaborator
  • Account management
  • Team leadership
  • Sales presentations
  • Territory management

Timeline

Outside Sales Representative

Central Valley Lumber and Building Materials
11.2022 - Current

Store Manager

Central Valley Lumber and Building Materials
11.2018 - 11.2022

Store Manager

Orchard Supply Hardware
06.2016 - 11.2018

Store Manager

The Sports Authority
05.2011 - 06.2016

Associate of Arts - Business

Santa Rosa Junior College

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