Jared Winzer

Work History

Republic Airways

Indianapolis, Indiana

02.2020 - Current

Used learning assessments to regularly monitor student understanding of class concepts and materials.
Applied various teaching aids to minimize learning gaps and instruct and motivate students.
Evaluated and revised lesson plans and course content to achieve student-centered learning.
Emphasized safe working and classroom conditions and practices.
Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Created and implemented written and oral assessments.
Increased student participation by facilitating interesting and relevant events.
Monitored student progress through test administration and adapted learning plans to optimize progress.
Oversaw curriculum implementation and continuous improvement of industry best practices.
Observed other instructors and lecturers, gathering valuable techniques to be implemented into future lectures and courses.
Developed classroom guidelines and assignment rules to communicate expectations.
Tested students on materials presented in workshops and classes to assess grasp of material.

Republic Airways

Kansas City, Missouri

04.2019 - 02.2020

Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
Answered passengers' questions and provided solutions to issues arising during flights.
Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
Relayed updates and information to passengers after confirming key details with pilot.
Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
Ensure safety and comfort of customers onboard aircraft.
Offered personalized assistance to children, elderly and passengers with special needs.
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.

Jay Wolfe Acura Of Kansas City

Kansas City, Missouri

09.2017 - 04.2019

Met with customers to discuss service needs and offer available solutions.
Developed written plans and obtained customer consent to proceed.
Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
Followed up with customers during and after installations to verify satisfaction.
Maintained effective customer service by responding to service requests quickly.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Defined clear targets and objectives and communicated to other team members.

Legends Honda

Kansas City, Kansas

11.2017 - 09.2018

Pleasantly greeted customers and asked open-ended questions to better determine needs.
Suggested add-on services that would be helpful to customers and improve bottom line.
Escalated incidents to next level to remain compliant with company's standards and procedures.
Developed estimates by costing materials, supplies and labor.
Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Maintained high customer satisfaction standards to meet or exceed targets.
Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
Documented problems and corrective actions to maintain records.
Exhibited high energy and professionalism when dealing with clients and staff.
Met customer call guidelines for service levels, handle time and productivity.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Legends Honda

Kansas City, Kansas

01.2016 - 12.2016

Communicated with coworkers and managers about completed duties.
Assessed high-traffic areas, hallways, lobby areas and reception for cleanliness.
Adhered to company safety regulations and OSHA requirements.
Sanitized high-traffic areas and equipment with approved cleaning supplies.
Increased workplace safety by immediately reporting potential hazards.
Demonstrated commitment through impeccable attendance and quality performance.
Cleaned and organized building areas as required.
Patrolled parking areas regularly to identify security, safety or vehicle concerns.
Escorted drivers to vehicles and helped load or carry large items.
Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
Moved cars around lot to increase space efficiency.
Responded to customer requests efficiently and with knowledgeable assistance.