Summary
Education
Skills
Certification
Timeline
Work History
Awards
Strengths
Overview
Jared W. Yates

Jared W. Yates

Cleveland,Tennessee

Summary

Motivated and talented master's graduate with a passion for fostering academic achievement through advisement and coaching. Recent graduate with a master's degree in professional studies emphasizing training and development. Dedicated to launching a career in student services that prioritizes student success and aligns with the university's mission. Excited to leverage leadership skills in a position in student services academic advisement or career counseling to make a meaningful impact on students' educational journeys.

Education

M.P.S. - Training & Development

Middle Tennessee State University, Murfreesboro, Tennessee
12.2024
  • GPA: 3.9

B.S. - Communication & Advertising

Lee University, Cleveland, Tennessee
12.2020

Skills

  • Computer Savvy
  • Outstanding communication skills
  • Demonstrates Integrity
  • Ensures Accountability
  • Interpersonal Savvy
  • Effective leadership
  • Situational Adaptability
  • Multitasking and organization
  • Creative and resourceful
  • Values Differences
  • Teamwork and collaboration
  • Fast learner
  • Problem-solving

Certification

  • CITI Program Human Research
  • CITI Social & Behavioral Research
  • NASBA Center for Public Trust Ethical Leadership
  • Searchpath: Citing Sources
  • Searchpath: Finding Articles
  • Searchpath: Finding Books
  • Searchpath: Starting Smart
  • Searchpath: Choosing a Topic
  • Academic Integrity & Plagiarism

Timeline

Marketing and Advertising Paid Internship - Polar Parlor
01.2020 - 01.2020
Key Holder, Sales Associate, Mixologist - Golden Vapors
01.2015 - 01.2019
Server - Cracker Barrel
01.2014 - 01.2015
Event Staff Member - Nantahala Outdoor Center/Horns Creek
04.2012 - 08.2014
Water Park Staff Manager - Nantahala Outdoor Center/Horn's Creek
04.2012 - 08.2014
Utility Trainer - Russell Corporation/Russell Athletics
11.2010 - 11.2011
Lee University - B.S., Communication & Advertising
Middle Tennessee State University - M.P.S., Training & Development

Work History

Marketing and Advertising Paid Internship

Polar Parlor
01.2020 - 01.2020
  • I developed and executed a comprehensive marketing campaign within 1 month for Polar Parlor, a newly established business in Cleveland. Conducted market analysis and competitive research to identify customer trends and preferences. Managed and optimized the company’s social media accounts, enhancing brand visibility and engagement. Presented innovative long-term and short-term campaign ideas, contributing to strategic business growth. Provided and advised owner on the marketing portfolio recommendations to drive sales and establish a market brand.

Key Holder, Sales Associate, Mixologist

Golden Vapors
01.2015 - 01.2019
  • I successfully contributed to the operational excellence by enhancing customer experiences and driving sales growth. Engaged customers through personalized training on product usage, ensuring informed purchasing decisions. Managed approximately 80 - 100 customers in house and calls. Handled various payment methods efficiently, streamlining the checkout process. Implemented strategies to maintain store organization, resulting in a more appealing shopping environment.

Server

Cracker Barrel
01.2014 - 01.2015
  • I thrived in a fast-paced environment where I focused on delivering outstanding service and enhancing guest experiences to approximately 40 families per day. Greeted and engaged with guests, fostering a welcoming atmosphere that encouraged repeat visits. Demonstrated comprehensive menu knowledge, helping customers make informed dining choices. Implemented effective suggestive selling strategies, contributing to increased sales and customer satisfaction.

Event Staff Member

Nantahala Outdoor Center/Horns Creek
04.2012 - 08.2014
  • I successfully coordinated event logistics, ensuring timely setup and breakdown of venues. Managed attendee registration processes, enhancing participant experience and engagement. Established strong relationships with approximately 90 to 100 clients per day to understand their needs and expectations effectively. Implemented safety protocols to minimize risks and ensure the well-being of attendees throughout events. Boosted attendee satisfaction by providing exceptional customer service and promptly addressing concerns. Managed setup and teardown of event spaces, maintaining safety and organization standards.

Water Park Staff Manager

Nantahala Outdoor Center/Horn's Creek
04.2012 - 08.2014
  • I effectively directed team operations to enhance workflow efficiency and meet departmental objectives. Mentored a staff of 30 employees, fostering a culture of continuous improvement and professional development at both the lake and pool locations. Implemented process improvements that reduced operational costs and increased service quality. Achieved deep and shallow water certifications, enhancing safety protocols and guest experience. Instructed hundreds of guests daily, fostering a welcoming and educational environment. Implemented staff training programs that improved team efficiency and guest satisfaction ratings.

Utility Trainer

Russell Corporation/Russell Athletics
11.2010 - 11.2011
  • I productively implemented comprehensive training programs for approximately 50 new hires, focusing on safety and compliance. Streamlined operational procedures, enhancing productivity across the facility. Ensured optimal stock levels of materials, enabling associates to complete tasks efficiently.

Awards

  • March 2021 Adobe 415 NSAC 14th Place Advertising Competition Sow Your Success Campaign: Account Services American Advertising Awards AAF Chattanooga
  • December 2024 MTSU mother-son fall graduates share joy of earning master’s together

Strengths

  • Excellent Communication
  • Easily Build Rapport
  • Adaptability & Flexibility
  • Knowledge of Higher Education
  • Active Listening

Overview

9
9
years of professional experience
9
9
Certificate

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