Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline

Jared S Terry

Windham ,NH

Overview

9
9
years of professional experience
1
1
Certification

Work History

Certified Manager of Pharmacy & Retail Operations

Walgreens
11.2021 - Current
  • Analyzes financial and performance data; develops action plans to increase sales and control costs.
  • Reviews KPIs daily and prepare to discuss with district management.
  • Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.
  • Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.
  • Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.
  • Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.
  • Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.
  • Makes hiring, promotion and termination decisions.
  • Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.
  • Develops employee performance plans and follows up according to deadlines.
  • Monitors and approves team member compensation.
  • Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.
  • Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members
  • Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.

Pharmacy Operations Manager

Walgreens
03.2020 - 11.2021
  • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
  • Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
  • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
  • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensure's, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
  • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

Senior Certified Pharmacy Technician

Walgreens
02.2018 - 03.2020
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.

Certified Pharmacy Technician

Walgreens
12.2015 - 02.2018
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Camp Counselor/Child Watch Lead

YMCA
05.2015 - 11.2015
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.

Education

Bachelor of Science - Finance

Southern New Hampshire University, Manchester, NH
05.2025

Skills

  • Staff Development
  • Performance Management
  • Workforce Management
  • Marketing
  • Operations Management
  • Business Administration
  • Expense Tracking
  • Verbal and Written Communication
  • Project Management
  • Performance Evaluations
  • Key Performance Indicators
  • Recruitment

Accomplishments

Summer Internship Lead

Area 35 Recruitment Team Leader


Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Certified Manager of Pharmacy & Retail Operations - Walgreens
11.2021 - Current
Pharmacy Operations Manager - Walgreens
03.2020 - 11.2021
Senior Certified Pharmacy Technician - Walgreens
02.2018 - 03.2020
Certified Pharmacy Technician - Walgreens
12.2015 - 02.2018
Camp Counselor/Child Watch Lead - YMCA
05.2015 - 11.2015
Southern New Hampshire University - Bachelor of Science, Finance

Similar Profiles

CREATE PROFILE
Jared S Terry