Summary
Overview
Work History
Education
Timeline
Generic

Jarek Harmening

Strafford,MO

Summary

Semi Truck Delivery Driver

Retail Sales

Customer Service

Team Training and Development

Inventory/Office Management

Overview

17
17
years of professional experience

Work History

Semi Truck Driver

IWX Motor Freight
10.2023 - Current
  • Terminal to Terminal on-time deliveries
  • Enhanced customer satisfaction by maintaining consistent communication with dispatchers and terminal staff regarding delivery updates.
  • Ensured accurate and timely deliveries by thoroughly checking load manifests against actual cargo.
  • Provided a safe working environment by diligently inspecting and maintaining the semi-truck before each trip.
  • Promoted a positive company image by presenting a professional appearance and demeanor when interacting with customers or other drivers during stops or layovers.
  • Handled emergency situations calmly and effectively while keeping safety as the top priority for both self and others on the road.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Operated with safety and skill to avoid accidents and delays.

Dashmart PM Shift Lead

Dashmart/Doordash
01.2023 - 05.2023
  • Observed each team member to carry out duties and provided constructive criticism.
  • Maintained stock of products and refilled new products when stock was running low.
  • Compiled reports on nightly activities and any problems encountered.
  • Assigned each member of 2-3 person team with specific daily tasks and responsibilities.
  • Coordinated with site managers, monitoring material movement in and out of facility.
  • Gave customers ordered merchandise when customers arrived.
  • Bagged orders for customers. Ensured items were correct.
  • Arranged/tagged shelves in logical manner for maximum workflow.

Customer Service Representative

DoorDash
07.2022 - 12.2022
  • Responded to customer requests for products, services and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Office Manager

Light Harmonic
10.2017 - 04.2021
  • Oversaw staff and business activities including ordering, stocking, and shipment receiving.
  • Updated website with inventory stock, order/pre-order ability, expected release dates.
  • Tracked payments and shipments for online customers.

Customer Service Representative

Bass Pro Shops
10.2008 - 06.2021
  • Described and located products for customers and accurately explained details of merchandise.
  • Coordinated communication between manufacturers, customers, and merchandisers.


Associate Trainer

Bass Pro Shops
10.2008 - 06.2021
  • Supervised training classes and sessions.
  • Mentored employees during probationary period to answer questions and offer improvement strategies.

Cashier Stocker

EntertainMart
05.2007 - 06.2008
  • Ran Point-of-Sale at busy media/hobby store.
  • Priced merchandise, stocked shelves and took inventory of supplies.

Education

Associate of Arts - General/Business

Ozarks Technical Community College
Springfield, MO
2015

Timeline

Semi Truck Driver

IWX Motor Freight
10.2023 - Current

Dashmart PM Shift Lead

Dashmart/Doordash
01.2023 - 05.2023

Customer Service Representative

DoorDash
07.2022 - 12.2022

Office Manager

Light Harmonic
10.2017 - 04.2021

Customer Service Representative

Bass Pro Shops
10.2008 - 06.2021

Associate Trainer

Bass Pro Shops
10.2008 - 06.2021

Cashier Stocker

EntertainMart
05.2007 - 06.2008

Associate of Arts - General/Business

Ozarks Technical Community College

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Jarek Harmening