Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jarekia Harris

Palm Bay

Summary

Dynamic manager with a proven track record at Sodexo USA, excelling in team leadership and strategic planning. Enhanced operational workflows, driving productivity and customer satisfaction. Skilled in staff training and complex problem-solving, fostering a culture of continuous improvement while achieving departmental goals. Committed to operational excellence and effective communication.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Manager

Sodexo USA
07.2022 - Current
  • Led cross-functional teams to streamline operational workflows, enhancing productivity and efficiency.
  • Developed and implemented strategic plans to align departmental goals with organizational objectives.
  • Mentored junior staff, fostering skill development and promoting a culture of continuous improvement.
  • Analyzed performance metrics to identify areas for process enhancements, driving operational excellence.
  • Facilitated training programs focused on best practices and compliance within operational processes.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Head Custodian

Brevard Schools
03.2013 - Current
  • Maintained cleanliness and organization of facilities to ensure a safe environment.
  • Assisted in routine maintenance tasks, learning proper use of cleaning tools and equipment.
  • Supported waste management efforts by following recycling protocols and disposal guidelines.
  • Collaborated with staff to address custodial needs and improve overall facility conditions.
  • Implemented safety procedures for handling hazardous materials during cleaning processes.
  • Adapted quickly to various cleaning schedules and priorities based on facility requirements.
  • Demonstrated flexibility in responding to urgent custodial requests from staff and visitors.
  • Engaged in ongoing training to enhance skills in efficient cleaning methods and safety standards.
  • Contributed to a positive school culture through professional interactions with students, staff, and visitors.
  • Checked in and stocked inventory throughout facility.
  • Managed inventory of cleaning supplies and equipment effectively to minimize waste and ensure timely replenishment.
  • Collaborated with administrators to address specific facility needs during events or special projects.
  • Coordinated with contractors for timely completion of repair works ensuring minimal disruption to daily activities at the facility.
  • Enhanced cleanliness and sanitation by implementing efficient custodial procedures and using appropriate cleaning solutions.
  • Provided prompt resolution to facility-related issues reported by staff or students through effective communication and follow-up actions.
  • Maintained open lines of communication with administrators regarding any upcoming projects that might impact custodial operations.

Education

High School Diploma -

Dillon High School
Dillon, SC

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Strategic planning
  • Operations management
  • Project management

Certification

MASTER CERTIFIED HEAD CUSTODIAN

Timeline

Manager

Sodexo USA
07.2022 - Current

Head Custodian

Brevard Schools
03.2013 - Current

High School Diploma -

Dillon High School

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