Jarel Moss
Hospitality Management
12735 Wedgedale Ct,MD
Summary
Energetic and friendly individual with excellent communication skills, interpersonal skills, and the ability to provide exceptional customer service. Eager to learn and grow within a dynamic environment. Quick learner, ability to multi-task and perform under pressure. Ready to utilize these skills in a manager's position.
Overview
2
2
years of professional experience
Work History
Disney College Program Cast Member
Disney Wilderness Lodge Resort
09.2024 - 02.2025
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
Shift Leader
Arby's
12.2022 - 06.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
No Degree - Tourism And Hospitality Management
Prince George's Community College
Upper Marlboro, MD06.2026
Skills
- Quick-learning
- Strong teamwork
- Public speaking
- Leadership qualities
- Exceptional communication
- Creativity and innovation
- Performance skills
- Character development
- Positive attitude
- Cash handling
- Problem-solving
- Customer service focus
- Flexible schedule
- Team motivation
Timeline
Disney College Program Cast Member
Disney Wilderness Lodge Resort
09.2024 - 02.2025
Shift Leader
Arby's
12.2022 - 06.2024
No Degree - Tourism And Hospitality Management
Prince George's Community College
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