Jarelis Pico
Woodhaven
Summary
Hardworking and reliable college graduate with strong empathy skills and a passion to help those in need. Focused on pursing employment in a position in which I can apply my professional experiences and set skills to help individuals or groups of people.
Overview
10
10
years of professional experience
Work History
Consumer Directed Personal Assistance
PPL
New York, NY
01.2026 - Current
- Completed day-to-day duties accurately and efficiently.
- Assisted patients with daily living activities and personal hygiene routines.
- Monitored patient health and reported changes to healthcare professionals.
- Maintained a clean and safe environment for patients at home.
- Provided companionship and emotional support to enhance patient well-being.
- Administered prescribed medications according to care plans and schedules.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Prepared meals and snacks according to prescribed diets.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Recognized emergency situations and implemented appropriate procedures.
Counselor/Advocate
Violence Intervention Program, Inc
New York, NY
12.2020 - 11.2025
- Conduct intake assessments to survivors of domestic violence to identify needs/goals
- Complete individualized service plans for clients.
- Provide psycho education on domestic violence, crisis counseling, promote positive self-esteem, motivation and wellness to participants in English and Spanish
- Implement case management services based on the needs of clients
- Provide accompaniment services to public assistance, housing, school/education placement and health services
- Provide information/referrals; advocacy and accompaniment to participants throughout the legal, immigration, social and human resources systems and to long term therapeutic services as needed
- Assist participants with educational needs by advocating for tutoring services, school placement, parents/teacher/child involvement and medical services
- Maintain documentation of case notes and reports
- Consistently assess safety of clients and of their children; and create safety plans as needed
- Facilitate bi-lingual support groups
- Provided counseling, case management, and collaborate with multi service providers and law enforcement on a weekly basis to provide services for walk-in clients at the Family Justice Center
- Adhere to mandated reporting requirements related to child abuse/neglect, suicide/homicide concerns
- Attend community outreach and /or educational workshops
Crisis Counselor Volunteer
Crisis Text Line
New York, NY
05.2020 - 05.2023
- Offer counseling and stabilization support to reintroduce calm in crisis situations
- Provide support to those experiencing anxiety, depression, suicidal thoughts and other issues.
Consumer Directed Personal Assistant Program
True Care Home Care
New York, NY
07.2019 - 11.2020
- Assisted client with daily activities such as preparing meals, bathing, change of clothing and grooming
- Conducted grocery shopping and for other household items as needed
- Provided housekeeping and laundry services for client
- Completed monthly over the phone evaluations of client's overall mental and physical health
- Ensured medicaid and health insurance of client were up to date
- Scheduled and accompanied client to and from medical appointments.
Pre-Vocational Instructor
Queens Centers For Progress
Jamaica, NY
03.2017 - 06.2018
- Instructed high functioning disabled adults for future jobs
- Worked jobs and volunteered alongside these individuals within a community
- Provided them with positive work behaviors and skills to have their goals met within those jobs
- Encouraged and supported individuals by giving feedback and evaluating performance after tasks were completed.
Substitute Teacher
Heartshare Human Services of NY
Richmond Hill, NY
04.2016 - 03.2017
- Managed an average of 30 students with disabilities and/or other mental illnesses
- Designed & managed an appropriate learning environment
- Prepared weekly lesson plans with IEP goals
- Communicated with parents on an on-going basis to ensure students received needed care and understood their medical conditions, medications, and other instructions
- Assess students progress using an approved assessment tool
- Participated in CPSE & CSE meetings
- Ensured that IEPs are current and up-to-date and fully explained to and understood by the consumer/family
- Acted appropriately in crisis situations
- Advocated for individuals/Families.
Education
Master of Science - Mental Health Counseling
New York Institute of Technology
Old Westbury, NY05-2026
High School Diploma -
St. Johns Preparatory School
Astoria, NY06-2011
Bachelor of Arts - Psychology
Queens College
Flushing, NY05-2017
Associate of Arts - Liberal Arts
Queensborough Community College
Oakland Gardens, NY05-2014
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Salesforce
- Computer/Printing Skills
- Empathetic
- Effective Communication Skills
- Compassionate
- Organizational Skills
- Crisis Intervention
- Safety Planning
- Assessments
- Bilingual (Spanish and English)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Consumer Directed Personal Assistance
PPL
01.2026 - Current
Counselor/Advocate
Violence Intervention Program, Inc
12.2020 - 11.2025
Crisis Counselor Volunteer
Crisis Text Line
05.2020 - 05.2023
Consumer Directed Personal Assistant Program
True Care Home Care
07.2019 - 11.2020
Pre-Vocational Instructor
Queens Centers For Progress
03.2017 - 06.2018
Substitute Teacher
Heartshare Human Services of NY
04.2016 - 03.2017
Master of Science - Mental Health Counseling
New York Institute of Technology
High School Diploma -
St. Johns Preparatory School
Bachelor of Arts - Psychology
Queens College
Associate of Arts - Liberal Arts
Queensborough Community College