Dynamic assistant manager with proven leadership in high-pressure environments. Skilled in team management and conflict resolution, driving operational efficiency, and maintaining superior customer service standards.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Team Parking Systems Inc
Boca Raton, FL
02.2024 - Current
Led teams of staff members during peak hours at hotels, restaurants, and private events.
Managed customer and staff interactions, ensuring smooth operations and resolving any issues
Developed strong leadership and conflict resolution skills in a fast-paced environment
Manager
Morelia Gourmet Paletas
Boca Raton, Florida
12.2023 - 12.2024
Trained and onboarded new hires to boost team efficiency and uphold high customer service standards.
Managed inventory, tracked stock levels, and coordinated with suppliers to ensure consistent product availability.
Oversaw daily operations, resolved customer concerns, and addressed unexpected challenges to maintain service quality.
Maintained a clean, organized, and welcoming environment to enhance the customer experience
Solely responsible for counting daily cash earnings, securing funds in the safe, and ensuring accurate financial records.
Associate
Panera Bread
Boca Raton, Florida
02.2023 - 12.2023
Operated the cash register, processed transactions efficiently, and provided excellent customer service.
Prepared and assembled customer orders on food line, ensuring accurate and high-quality service for customers.
Assisted in the bakery, organizing and stocking fresh goods while maintaining product presentation
Worked collaboratively with the team to maintain a fast-paced, organized, and customer-friendly environment
Managed dishwashing responsibilities, ensuring cleanliness and compliance with health and safety standards