Professional hospitality expert with a proven track record in leading and managing team operations. Exceptional interpersonal skills, adaptability, and talent for fostering a collaborative environment. Strong focus on customer satisfaction, conflict resolution, and operational efficiency. Consistently delivers high-quality service and achieves outstanding results in dynamic and fast-paced settings. Experienced in team leadership, customer service, and operational management. Utilizes effective communication and problem-solving skills to ensure smooth shift transitions and maximize customer satisfaction. Demonstrated ability to maintain a positive team environment and consistently meet service standards. Seeking a full-time role that offers professional challenges and allows for leveraging of interpersonal skills, effective time management, and problem-solving expertise.
conclusion: As i conducted my time at UPS for roughly two years i learned a lot about myself and the UPS workforce and it made me stronger mentally and had me work on my communication skills to help me in the next adventure and thrive for more.