Jaresha Jackson
Dolton,IL
Summary
Dynamic and dedicated professional with experience at Popeyes Chicken, excelling in customer service and teamwork. Proven ability to multitask and maintain high standards of cleanliness while enhancing customer satisfaction. Skilled in cash handling and problem-solving, consistently delivering exceptional service and fostering a positive dining experience. Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in Desired Position role. Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment. Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction. Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
1
1
year of professional experience
Work History
Crew Member
Popeyes Chicken
Calumet City, Illinois
06.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Stocked shelves to organize aisles in assigned department.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Increased sales of promotional items by effectively communicating benefits and specials to customers.
- Ensured food safety by rigorously adhering to sanitation standards during food preparation.
- Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
- Enhanced customer experiences by quickly addressing and resolving complaints.
- Boosted repeat customer rates by providing friendly and engaging service.
- Fostered positive team environment by assisting coworkers during rush periods.
- Enhanced team efficiency by consistently preparing workstations before peak hours.
- Maintained cleanliness and organization of dining area, leading to improved customer experiences.
- Contributed to inventory management, minimizing food waste and controlling costs.
- Reduced operational costs by efficiently managing resources and reducing unnecessary expenses.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
Diploma -
Prairie Hills Junior High
16315 RICHMOND 05.2020
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Clear communication
- Problem-solving
- Cleaning
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Safety awareness
- Basic math
Timeline
Crew Member
Popeyes Chicken
06.2024 - Current
Diploma -
Prairie Hills Junior High
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