Jareth Garcia-Mendoza
Las Vegas,NV
Overview
5
5
years of professional experience
1
1
Certification
Work History
Contact Center Representative
UNIFY Financial Credit Union
11.2024 - Current
- Adhered to company policies and procedures while responding to customer inquiries in accordance with established guidelines.
- Met performance goals and call center metrics in fast-paced performance setting.
- Utilized active listening techniques to identify customer needs and effectively provided solutions.
Universal Direct Banker
Axos Bank
10.2021 - 10.2024
- Supported branch in achieving individual and team goals while acting in customer's best interest
- Analyzed customer needs to determine appropriate banking services and products
- Assisted customers with routine inquiries regarding account balances and account information
Server Assistant
Texas Roadhouse
05.2020 - 10.2021
- Maintained a clean and organized work environment throughout shift by wiping down tables, sweeping floors, and restocking supplies
- Ran food and beverages to tables, interacting to make guests feel welcome
Education
Electrical Technician Program - Electrical
National Technical Institute
Henderson, NV04-2025
HIGH SCHOOL DIPLOMA -
Legacy High School
Las Vegas, NV05.2020
Skills
- Problem-Solving
- Adaptable
- Hand and power tools
- Troubleshooting skills
- Electrical installation
Certification
OSHA 10
Education and Training
false
Timeline
Contact Center Representative
UNIFY Financial Credit Union
11.2024 - Current
Universal Direct Banker
Axos Bank
10.2021 - 10.2024
Server Assistant
Texas Roadhouse
05.2020 - 10.2021
Electrical Technician Program - Electrical
National Technical Institute
HIGH SCHOOL DIPLOMA -
Legacy High School