Directed and managed shipping team of 10 or more staff, delivering continuous training to improve employees' skills.
Successfully processed over hundreds of orders daily.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Prioritized and organized tasks to efficiently accomplish service goals.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Exceeded customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Kept team on track by assigning and supervising their activities and giving constructive feedback.
Fabrication Supervisor
KFAB (Kaiser)
02.2014 - 09.2019
Packed and labeled merchandise to prepare for loading and shipment to customers.
Loaded and unloaded shipments and moved products to assigned warehouse locations manually or used forklift or pallet jack and focused on easy retrievability for customer orders.
Prepared products for shipment by packaging and labeling finished products in cardboard boxes or containers.
Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Received pick-ups and delivered to warehouse locations.
Lifted materials of varied weights on regular basis.
Monitored work areas for cleanliness and functionality and removed obstacles for safety.
Used pallet jacks to move items to and from warehouse locations.
Packaged finished products for shipping by shrink-wrapping, boxing and labeling.
Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Coordinated receipt of stock deliveries, inspected incoming equipment to spot damaged or incomplete shipments and promptly and definitively resolved issues identified.
Received deliveries, scanned packages and updated orders in internal database.
Managed warehouse stock and equipment inventory, kept levels up to meet customer needs and tracked and recorded inventory spending and product flow.
Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
Recognized defective material and reported issues to management.
Reviewed work orders before beginning assigned tasks to prepare materials and equipment.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Prepared inventory for shipment by attaching tags and labels.
Arranged items on store racks and shelves, checking correct location and prices.
Staged and sorted multiple types of products for loading.
Generated shipping documents, including packing lists and invoices.
Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
Identified safety hazards and notified management to determine proper resolution of issues.
Moved large and bulky items manually or with equipment such as pallet jacks or forklifts.
Protected company inventory by maintaining and organizing storage areas.
Production Lead
KFAB (Kaiser)
03.2001 - 02.2014
Reviewed new customer orders and requests and manually entered data into centralized database.
Operated lift and hand trucks to transfer materials to and from target areas.
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Prepared shipments for postage through careful packing, sealing and labeling of materials.
Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
Determined best shipping method for materials, considering shipping procedures, routes and rates.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Associate Of Applied Science -
Grayson College
Denison, TX
05.1997
High School Diploma -
Pottsboro High School
Pottsboro, TX
06.1994
Skills
Safety and compliance
Logistics oversight
Staff management
Sit down forklift, tugger, and some high reach truck operations