Jarett Lopez
Seattle,WA
Summary
Flexible and organized professional with many years of experience facilitating busy restaurant/retail environment operation. Customer-driven and highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Branch Operations Manager
Chase Bank
Seattle, WA
11.2022 - 10.2024
- Ensured compliance with banking regulations and policies.
- Developed strategies to optimize branch operations.
- Coordinated customer service initiatives and staff training.
- Monitored staff performance and provided feedback.
- Maintained accurate records of financial transactions.
- Organized daily workflow to maximize efficiency and productivity.
- Performed routine audits of branch operations to identify areas for improvement.
- Prepared and managed cash shipments between banks.
- References
General Manager
Jack in the Box
Seattle, WA
02.2019 - 11.2022
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Ensured compliance with local health department regulations regarding food safety standards.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
Bartender
TGI Fridays
Rancho Cucamonga
06.2016 - 02.2019
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Performed opening and closing duties including restocking supplies.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Developed good working relationships with fellow employees through effective communication.
Education
High School Diploma -
Alhambra High School
Alhambra, CA06-2013
Skills
- People-oriented
- Relationship building and management
- Staff Management
- Conflict resolution techniques
- Employee schedule management
- Regulatory Compliance
- Inventory control and record keeping
References
References available upon request.
Timeline
Branch Operations Manager
Chase Bank
11.2022 - 10.2024
General Manager
Jack in the Box
02.2019 - 11.2022
Bartender
TGI Fridays
06.2016 - 02.2019
High School Diploma -
Alhambra High School