Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
Overview
7
7
years of professional experience
Work History
QMA
Lonza Chemical and Biotechnological
Greenwood, US
01.2021 - Current
Ensured that all safety regulations were followed while operating machinery.
Retrieved correct materials from product inventory to perform various fabrication duties.
Attached labels, tags or other identification markers onto completed assemblies.
Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
Inspected assemblies for proper fit, finish and function before installation into final product.
Assessed work for errors or compliance issues and made corrections or modifications.
Adhered to safety protocols and procedures to prevent accidents or injuries.
Examined samples of raw materials before use in production.
Completed routine inspections of components and products to fulfill quality assurance requirements.
Analyzed issues and recommended corrective actions to improve final results.
Participated in technical trainings and workshops to improve skills set and boost overall knowledge
Registration Coordinator
Self Regional Healthcare
Greenwood, US
03.2020 - 11.2020
Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Entered insurance, demographics and health history into patient database.
Scheduled patient appointments, verifying accuracy of appointment times with providers.
Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Called patients to confirm scheduled appointments and obtain additional details.
Processed referrals for specialist care when requested by physicians or patients.
Protected patients by observing strict HIPAA guidelines.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
Checked patients in and out for appointments and collected co-payments.
Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Production Worker
Walmart
Laurens, US
07.2018 - 03.2020
Utilized computer software programs to record details related to production process.
Communicated with team members regarding tasks assigned during shift.
Tracked production data such as number of items produced per hour, day, week.
Looked through work orders to determine type and quantity of materials needed for each production batch.
Followed safety protocols while operating machines and equipment.
Helped achieve team goals by rotating production lines and daily duties to meet demand.
Moved items between machines, conveyors and transport equipment to meet production needs.
Research Assistant at Singapore Institute Of Food And Biotechnological InnovationResearch Assistant at Singapore Institute Of Food And Biotechnological Innovation