Jarib Santos
San Antonio,USA
Summary
Focused in meeting the real needs of the customers, building at the same time lifelong relationship, demonstrating leadership, contributing to the company growth.
Professional with background in cost estimation and project management, offering valuable experience in accurate budgeting and resource allocation. Consistently contributes to team success through reliable communication and adaptability to changing project requirements. Known for analytical thinking, attention to detail, and effective collaboration.
Overview
14
14
years of professional experience
Work History
Truck Driver
Precision Ready Mix
03.2023 - Current
- Operated heavy-duty trucks to ensure timely deliveries across designated routes.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Managed loading and unloading of cargo, ensuring proper weight distribution and secure transport.
- Maintained accurate logs of hours driven and mileage for regulatory compliance.
- Collaborated with dispatchers to optimize delivery schedules and route efficiency.
- Trained new drivers on safety protocols and operational procedures to enhance team performance.
- Resolved issues during transit, effectively communicating with management to ensure customer satisfaction.
- Operated with safety and skill to avoid accidents and delays.
Driver Ready Mix
Williams Brother
01.2023 - 03.2023
- Operate a ready-mix truck to safely efficiently deliver concrete to customer job sites, ensuring quality and timeliness while maintaining company standards and safety regulations.
CDL Instructor
TEXAS CDL TRAINING
10.2022 - 12.2022
- As a commercial driver’s license (CDL) instructor, you teach new commercial drivers how to operate large trucks safely and provide them with materials to learn how to inspect the full truck and trailer and give them the skills they need to pass their licensing exam.
Estimator / Mechanical Insulation
Sumer Construction & Insulation
- Apply, remove, and repair insulation on industrial equipment, pipes, ductwork, or other mechanical systems such as heat exchangers, tanks, and vessels, to help control noise and maintain temperatures.
Deliveries & Warehouse/ Level 1 Field Journeyman
Vertex Mechanical
04.2022 - 08.2022
- Provide materials to the workers and be responsible for the organization of the warehouse and the materials for pick up. Inspect the job side and fix details of the finish job if is required.
Journeyman Mechanic
Kilgore
08.2021 - 11.2021
- Fabricate, assemble, install, and repair sheet metal products and equipment, such as ducts, control boxes, drainpipes, and furnace casings.
Metal Mechanic/Plumber
The PROHunters
08.2020 - 08.2021
- Fabricate, assemble, install, and repair sheet metal products and equipment, such as ducts, control boxes, drainpipes, and furnace casings.
- Operated metal fabrication tools to produce high-quality components
- Interpreted blueprints and technical drawings for accurate assembly
Metal / Mechanical Helper
All Around HVAC Service
08.2018 - 11.2019
- Fabricate, assemble, install, and repair sheet metal products and equipment, such as ducts, control boxes, drainpipes, and furnace casings.
- Star Wars Galaxy's Edge at Disney Hollywood, Orlando, Florida.
- Ocoee Hospital, Orlando, Florida.
- Huntsville Facebook Data Center, Huntsville, AL January 2017-February 2018
Supervisor Provincial Health Dept
Office of supervising Engineers of State (OISOE), DR
03.2012 - 08.2016
- Advice in the planning, co-ordination and supervision of technical aspects of construction projects.
- (OTTT), DR Typist and Engineering Assistant
- Supervised engineering teams to ensure project compliance with state regulations.
- Coordinated project timelines and resource allocation for optimal workflow efficiency.
- Analyzed project data to identify areas for process improvement and cost savings.
- Led strategic planning sessions to align team objectives with organizational goals.
Customer Service Representative
ERC Global
03.2014 - 01.2016
- Assisted customers with inquiries and resolved issues efficiently.
- Managed order processing and ensured timely fulfillment of customer requests.
- Maintained accurate records of customer interactions in CRM system.
- Collaborated with team members to enhance service delivery protocols.
- Provided bilingual support to customers, resolving inquiries in English and Spanish efficiently.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-volume inbound calls, effectively prioritizing issues to ensure swift resolution and minimize hold times for customers.
Education
Civil Engineering -
Universidad Nacional Pedro Enriquez Urena (UNPHU)
Santo Domingo, Dominican Republic12.2011
Certified Course - Mechatronics Engineering
Technological Institute of the Americas (ITLA)
Santo Domingo, Dominican Republic12.2010
High school diploma -
Quisqueya School
Santo Domingo, Dominican Republic01.2006
Skills
- Class A License
- Bilingual (English and Spanish)
- Windows OS
- Microsoft Office
- AutoCAD
- CRM systems
- Cost estimation
- HVAC systems
- Problem-solving
- Excellent communication
- Attention to detail
- Customer relationship management
Languages
Spanish
Native or Bilingual
Timeline
Truck Driver
Precision Ready Mix
03.2023 - Current
Driver Ready Mix
Williams Brother
01.2023 - 03.2023
CDL Instructor
TEXAS CDL TRAINING
10.2022 - 12.2022
Deliveries & Warehouse/ Level 1 Field Journeyman
Vertex Mechanical
04.2022 - 08.2022
Journeyman Mechanic
Kilgore
08.2021 - 11.2021
Metal Mechanic/Plumber
The PROHunters
08.2020 - 08.2021
Metal / Mechanical Helper
All Around HVAC Service
08.2018 - 11.2019
Customer Service Representative
ERC Global
03.2014 - 01.2016
Supervisor Provincial Health Dept
Office of supervising Engineers of State (OISOE), DR
03.2012 - 08.2016
Estimator / Mechanical Insulation
Sumer Construction & Insulation
Certified Course - Mechatronics Engineering
Technological Institute of the Americas (ITLA)
Civil Engineering -
Universidad Nacional Pedro Enriquez Urena (UNPHU)
High school diploma -
Quisqueya School