Jaried Taylor Gelzer
Georgetown,DE
Summary
Adept at enhancing customer satisfaction and streamlining operations, I leveraged my expertise in equipment operation and exceptional customer service at Redners Markets and Smiths Cafe. By implementing effective product rotation and fostering a clean, efficient workspace, I significantly contributed to repeat business and operational excellence. My proactive approach to training and food safety standards underscores my commitment to quality and team success.
Overview
7
7
years of professional experience
Work History
Deli Clerk
Redners Markets
08.2020 - Current
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Greeted customers at counter to fulfill requests and answer questions.
- Learned other teammates' work tasks to train as backup.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Offered product samples to customers, generating additional sales through taste-testing.
Line Cook
Smiths Cafe
10.2017 - Current
- Grilled meats and seafood to customer specifications.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Plated and presented all dishes to match established restaurant standards.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Checked food temperature regularly to verify proper cooking and safety.
Education
HVAC Certificate - HVAC
Delaware Technical And Community College - Owens
Georgetown, DEGraduated -
Laurel Senior High School
Laurel, DE06.2021
Skills
- Register operations
- Food Running
- Beverage Preparation
- Ordering Procedures
- Equipment Operation
- Customer Service
- Product Rotation
Timeline
Deli Clerk
Redners Markets
08.2020 - Current
Line Cook
Smiths Cafe
10.2017 - Current
HVAC Certificate - HVAC
Delaware Technical And Community College - Owens
Graduated -
Laurel Senior High School
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