Reliable and safety-focused professional with experience in logistics, warehouse operations, facilities maintenance, HVAC support, customer service, and healthcare. Proven ability to work independently, solve problems in the field, operate in fast-paced environments, and adapt quickly to new equipment and procedures. Seeking to transition into a hands-on role where mechanical aptitude, work ethic, and a willingness to learn can contribute to operational success.
Work History
Customer Service Representative
3 Years 5 Months
Vibrantz Technologies (Advanced Materials Division) | 01.2023 - Current
Serve as the primary point of contact for domestic and international customers in a manufacturing environment.
Coordinate customer orders, shipments, and product inquiries while ensuring timely resolution of issues.
Collaborate with production, logistics, and quality teams to meet customer requirements and delivery expectations.
Manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail.
Utilize strong communication, problem-solving, and organizational skills to support global operations and customer satisfaction.
Patient Access Representative
5 Years
Emergency Department & Physician Practices | 01.2018 - 01.2023
Registered patients and verified insurance information in a high-volume healthcare environment.
Maintained accuracy while handling confidential information and working under pressure.
Assisted patients, families, and medical staff during emergency and time-sensitive situations.
Demonstrated professionalism, adaptability, and exceptional customer service skills.