Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Accountant
CSG International
Newton, MA
02.2026 - Current
Processed sales transactions accurately and efficiently to maintain financial integrity.
Assisted in preparing financial reports for management review and decision-making.
Collaborated with sales team to reconcile account discrepancies and resolve billing issues.
Utilized accounting software to track revenue, expenses, and customer payments effectively.
Assist customers in selecting Verizon wireless plans, devices, and accessories based on their usage needs and budget.
Activate new phone lines, process upgrades, and manage account transfers using Verizon sales systems.
Consistently meet or exceed monthly sales targets for new line activations, device upgrades, and accessory bundles.
Educate customers on Verizon promotions, trade-in programs, and financing options to maximize value.
Provide in-store technical support including device setup, data transfer, and troubleshooting.
Maintain accurate sales records, customer account information, and activation documentation.
Collaborate with Walmart store staff to ensure smooth operations and customer experience within the wireless department.
Behavior Therapist
Butterflyeffects
Lynn, MA
01.2025 - 02.2026
Developed and implemented individualized treatment plans for clients with behavioral challenges.
Conducted assessments to identify specific needs and track progress of clients.
Collaborated with families to provide support and guidance in behavior modification strategies.
Utilized data collection methods to monitor client behaviors and assess intervention effectiveness.
Facilitated skill-building activities to enhance social and communication abilities of clients.
Provided training and support to parents on behavior management techniques at home.
Adapted therapeutic approaches based on ongoing evaluations of client responses and outcomes.
Maintained accurate documentation of client sessions, ensuring compliance with regulatory standards.
Established trusting relationships with clients, providing a foundation for successful behavioral change.
Personal Home Care Aide
Private Care
Lynnfield, MA
02.2021 - 12.2024
Assisted clients with daily living activities, ensuring comfort and safety.
Administered prescribed medications and monitored health conditions effectively.
Developed personalized care plans in collaboration with clients and families.
Provided companionship and emotional support to enhance overall well-being.
Coordinated transportation for medical appointments and social activities.
Maintained accurate records of client progress and care provided consistently.
Enhanced clients'' emotional well-being by offering companionship and engaging conversations.
Improved client''s daily living experience by providing personal care, meal preparation, and light housekeeping tasks.
Managed household tasks such as laundry, grocery shopping, and organizing spaces for a clean living environment.
Demonstrated flexibility and adaptability by adjusting care plans to accommodate clients'' temporary or permanent changes in needs.
Provided daily assistance with personal care routines and mobility support to enhance client independence.
Cashier/Customer Service Cashier
Target
Danvers, MA
03.2018 - 09.2020
Processed customer transactions accurately using point-of-sale systems.
Maintained organized merchandise displays to enhance customer experience.
Resolved customer inquiries and complaints with professionalism and efficiency.
Conducted regular cash register audits to ensure accuracy and compliance with policies.
Collaborated with team members to optimize workflow during peak shopping hours.
Implemented inventory tracking measures to reduce discrepancies at checkout.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.