Jariya Nabors

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
• Transcribed phone messages and relayed to appropriate personnel.
• Used internal software to process reservations, check-ins and check-outs.
• Monitored office supplies by checking inventory and placing orders.
• Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Scheduled appointments accurately using reservation software, reducing conflicts or double-booking anything on the calendar schedule
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
• Developed strong working relationships with team members, fostering a positive work environment.
• Completed data entry and filing to keep records updated for easy retrieval.
• Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
• Increased guest retention by maintaining a welcoming and organized reception area.
• Maintained confidentiality of sensitive data to protect customer and business information.
• Maintained accurate records of visitor logs for security purposes and compliance with company policies.
• Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
• Greeted visitors warmly, creating positive first impression of organization.
• Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
• Enhanced guest experience by maintaining welcoming and organized reception area.
• Enhanced team knowledge by sharing best practices in customer service and front desk operations during meetings.
• Improved office efficiency with diligent management of appointment scheduling and calendar coordination.
• Streamlined check-in processes, reducing wait times for guests.
• Maintained strict confidentiality of sensitive information, upholding privacy standards.
• Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
• Facilitated smooth communication between departments by accurately relaying messages and information.
• Assisted in coordination of company events, contributing to successful and well-organized functions.
• Organized and maintained files and records to ensure up-to-date documentation.
• Compiled and submitted daily reports on front desk activities, offering insights for process improvements.
• Developed FAQ document for common visitor inquiries, streamlining information provision.
• Implemented more efficient mail distribution system, ensuring timely delivery of correspondence to staff.
• Contributed to team effort by accomplishing related results as needed, fostering collaborative work environment.
• Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
• Initiated system for tracking office supplies, leading to more efficient inventory management.
• Provided basic technical support for front office equipment, minimizing downtime.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Resolved customer problems and complaints.
• Confirmed appointments, communicated with clients, and updated client records.
• Organized, maintained and updated information in computer databases.
• Handled assignments independently with good judgement and critical thinking skills.
• Operated multi-line telephone system to answer and direct high volume of calls.
• Routed incoming mail and messages to relevant personnel without delay.
• Monitored and screened visitors to verify accessibility to inter-office personnel.
• Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

• Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
• Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
• Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
• Updated client records accurately and efficiently, ensuring data integrity within the system.
• Facilitated effective communication between clients, guests, and internal staff by serving as a central point of contact.
• Scheduled appointments in computer system.
• Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.
• Collaborated with team members to address guest needs and ensure seamless operations.
• Kept accounts in balance and ran daily reports to verify totals.
• Trained all staff on front desk procedures and policies.
• Monitored inventory levels of office supplies, placing orders as needed to prevent shortages or delays.
• Maintained office supplies by taking inventory and submitted orders for low-stock items.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
• Managed appointment scheduling, ensuring optimal use of resources and minimizing conflicts.
• Contributed positively to the workplace environment through friendly interactions with colleagues while promoting teamwork.

• Provided primary customer support to internal and external customers.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Leveraged sales expertise to promote products and capitalized on upsell opportunities.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Evaluated account and service histories to identify trends, using data to mitigate future issues.
• Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Developed community reputation through commitment to customer satisfaction and strong client relationships.

• Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
• Developed and actualized customer service initiatives to decrease wait times.
• Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Responded to customer requests for products, services, and company information.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

• Monitored and replenished display inventory and restructured according to available stock.
• Updated pricing and signage to complete product displays and educate customers.
• Updated floor design for the facility to more effectively present products to patrons.
• Completed seasonal windows, dressed mannequins, and arranged in-store displays to showcase available products.
• Enhanced overall store appearance by applying careful consideration to product and display locations.
• Promoted seasonal products and trends to move stock and prepare for incoming inventory.
• Developed and implemented creative promotional strategies, bringing in overtime in revenue.
• Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
• Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
• Worked with store managers to implement new displays, promotions and store layout changes.
• Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
• Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.
• Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.
• Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.

• Managed inventory, placed orders, and handled payment for office supplies.

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• Assisted in marketing efforts by identifying prospects and cold calling to induce sales.
• Scheduled assessments and forwarded completed paperwork for different departments.
• Kept team efficient and on-task by maintaining well-stocked and organized supplies.
• Managed travel arrangements for departmental executives.
• Greeted guests with friendliness and professionalism.
• Organized documentation for smooth action in the timeframe.
• Attended office operations and required paperwork.
• Enhanced efficiency of my work by organizing resources, records, and personnel to accomplish demanding targets.
• Assisted with activities for geriatric patients in an adult setting.
• Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
• Worked closely with management to provide effective assistance for specific aspects of business operation.
• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Greeted guests in with friendliness and professionalism.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Assisted manager in all aspects of business operations.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
• Strengthened client relationships through consistent follow-up communication and efficient problem resolution.