Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Jariyapon Phaophan

Leonardtown,MD

Summary

Seasoned Administrative Assistant with several years of experience in high-volume office and hospitality settings. Strong regulatory knowledge, multitasking abilities, and independent thinking skills devoted to enhancing team performance. Well-organized and hardworking with adaptability and responsiveness for changing demands.

Overview

8
8
years of professional experience

Work History

Exec. Secretary of Chief of Governor's Office

Pongsak Yosying
Udonthani, Thailand
12.2016 - 12.2018
  • Research and Analysis:

Conduct research on relevant issues and trends Analyze data from various sources to identify problems and opportunities. Evaluate the effectiveness of existing plans and policies. Track and analyze policy developments.

  • Plan and Policy Development:

Develop and draft new plans and policies. Recommend revisions or amendments to existing plans and policies. Ensure plans and policies align with organizational goals and legal requirements. Conduct cost-benefit analyses of proposed plans and policies.

  • Communication and Advocacy:

Present findings and recommendations to stakeholders in clear and concise language. Develop presentations and reports for various audiences. Advocate for evidence-based policy decisions. Maintain communication with internal and external stakeholders, including government officials.

  • Additional Duties:

Monitor and analyze the implementation of plans and policies. Develop and maintain databases of policy information. Stay up-to-date on relevant laws and regulations. Provide technical assistance on policy issues.

Restaurant Manager / Server

Peter Lupo
Leonardtown, MD
01.2021 - Current
  • Manager Responsibilities:

Lead and motivate a team of servers.

Resolved conflicts between employees or guests in a professional manner.

Managed expectations of both guests and staff.

Developed and maintained positive working relationships with staff, guests, and vendors.

Provided coaching and guidance to team members when necessary to improve performance.

Maintain inventory levels resolve guest complaints and ensure guest satisfaction.

Responded quickly and effectively to emergency situations as they arose.

Complete administrative tasks and reports.

  • Server Responsibilities:

Provide attentive and friendly service.

Maintained a detailed command of products and policies.

Responded professionally to customer complaints or concerns in a timely fashion.

Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.

Collaborated with other servers to ensure efficient service during peak hours.

Education

Associate of Science - Criminal Justice

College of Southern Maryland
Leonardtown, MD
05-2024

BBA - Business Management

Khon Kaen University
Thailand
06-2016

Skills

  • Office Administration
  • Appointment Scheduling
  • Meeting Coordination
  • Document Preparation
  • Complex Problem-Solving
  • Sensitive material handling
  • Presentation Design
  • Project Planning
  • Clerical Support
  • Public Liason

Languages

English
Full Professional
Thai
Native/ Bilingual

References

Peter Lupo                                               Susan Lawrence Dyer                             

Sweetbay / Owner                                     Sweetbay / Co-Founder                     

Phone: 571-484-4942                               Phone: 301-481-2233                        

Email: luposchophouse@gmail.com        Email: susan.l.dyer@gmail.com      

Timeline

Restaurant Manager / Server

Peter Lupo
01.2021 - Current

Exec. Secretary of Chief of Governor's Office

Pongsak Yosying
12.2016 - 12.2018

Associate of Science - Criminal Justice

College of Southern Maryland

BBA - Business Management

Khon Kaen University
Jariyapon Phaophan