Jarkeem Cooper
Savannah,GA
Summary
Proven track record in enhancing operational efficiency and customer satisfaction, notably at ServiceMax where I spearheaded a pallet stacking initiative that significantly reduced workplace accidents. Skilled in problem-solving and teamwork, I excel in fast-paced environments, consistently delivering quality service and improving processes. My adeptness in customer service and critical thinking positions me as a valuable asset to any team. I'm also a great listener and a fast learner. It doesn't take me long to figure something out and learn how to be great at it .
Overview
4
4
years of professional experience
Work History
N/A
N/A
07.2024 - Current
- Right now im helping my grandparents with work around the house . When usually stop working at a place it was because of this place it was located from where I was .
Pallet Stacker
ServiceMax
03.2024 - 07.2024
- Stacked the pallets 10 high so they can be taking off trucks with a forklift.
- Reduced workplace accidents with thorough employee training on proper pallet stacking techniques.
- Increased pallet stacking efficiency by implementing a systematic approach to loading and unloading.
Service Technician
Tico Terminal Services
08.2023 - 01.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Did breakdowns , So that meant if a truck on the dock was broken down I had to take a truck to the dock to replace.
- I mad the trucks had working heat , air & also if it had oil every night.
Stocker/Cashier
Walmart
10.2021 - 07.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
Sales Representative
PUMA
04.2022 - 11.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Enhanced the overall customer experience by providing personalized recommendations based on their preferences and needs.
Cook
McDonald's
04.2020 - 07.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- I was also taught how to be a cashier.
Education
High School Diploma -
New Hampstead High School
Bloomingdale, GA05.2022
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Excellent Communication
- Critical Thinking
- Calm Under Pressure
- Active Listening
- Verbal Communication
- Organization and Time Management
Timeline
N/A
N/A
07.2024 - Current
Pallet Stacker
ServiceMax
03.2024 - 07.2024
Service Technician
Tico Terminal Services
08.2023 - 01.2024
Sales Representative
PUMA
04.2022 - 11.2022
Stocker/Cashier
Walmart
10.2021 - 07.2023
Cook
McDonald's
04.2020 - 07.2021
High School Diploma -
New Hampstead High School