Jarli Ni

I volunteered as a courier when I was in High School to satisfy my CAS project for my International Baccalaureate program. During the 100 hours I volunteered, my duties were to help patients to the front door for check out making sure they are properly and safely transferred. I also had to transport samples to the labs as needed.

• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Maintained a clean and organized environment to ensure the well-being of children under care.
• Prepared healthy, age-appropriate snacks and meals.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
• Communicated with parents regarding children's progress and development, raising any issues.
• Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
• Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.

Took care of pets when owner was gone. I've pet sat dogs and cats for years. I've fed them on time and made sure that they had lots of outside time and made sure that they were very taken care of while their owners were away.

I've started tutoring since I was in my high school on English and Math. I still tutor my younger cousins and family friends on test taking, study strategies, and time management.

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Communication Skills
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
• Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
• Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
• Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
• Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.