Jarlyn Alvarez
Manhattan,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. With a willingness to take on added responsibilities to meet team goals. Overall, seeking to maintain a full-time position that offers professional challenges.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Legal Assistant
The Ferraro Law Firm, P.A
10.2022 - 07.2023
- Organized documents to manage paper and electronic filing systems of clients.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Attended court hearings and depositions to take notes and document proceedings.
Sales Specialist
Apple
07.2022 - 02.2023
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Created and implemented sales strategies to successfully meet company targets.
Court Reporter
Court Scribes
02.2022 - 10.2022
- Called upon witnesses to testify under oath at court hearings.
- Produced written transcripts of verbal communications.
- Assisted in complex intellectual property litigation through discovery, trial and extensive client/expert contact.
- Recounted previously recorded information to provide reference for proposed question or subject matter.
- Noted conversations and activities in shorthand for later conversion to full text.
- Completed continuous capturing and special requests such as reading back portions of testimony.
Waitress
Ceviche 105
09.2021 - 07.2022
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Upsold high-profit items to enhance sales numbers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Housing Specialist
Nan McKay
04.2021 - 02.2022
- Assist in locating housing for displaced individuals
- Answered applicants' questions about benefits and claim procedures
- Interview benefits recipients at specified intervals to certify their eligibility for continuation of benefits.
- Communicated with housing managers and rental agencies on behalf of clients.
- Verified assets and income for applicants.
- Maintained residential tenancy agreements for renewal or termination following program guidelines.
Clerk
New York Psychotherapy & Counseling Center
03.2020 - 01.2021
- Maintains a clear understanding of how to positively interact with mental health clients
- Deal with prior authorizations and Medical Records upkeep
- Investigate and resolve problems, complaints, and disputes in person or by telephone, in accordance with established department policies and procedures
- Compute, record, and proofread data and other information, such as records or reports
Server
Harry's Pizzeria
11.2017 - 03.2020
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Bachelor of Science - Criminology
Barry University
Miami, FL05.2021
High School Diploma -
High School of Fashion Industries
NY, NY06.2017
Skills
- Digital Communications
- Managing Multiple Tasks
- Strategy Implementation
- Internal and External Communications
- Bookkeeping
- Data Collation
- MS Office
- Marketing Initiatives
- Administration and Management
- Mail Handling
- Work Planning and Prioritization
- Team Collaboration
- Scheduling
Certification
- CNP - Certified Notary Public
- AAERT- Digital Recorder Certification
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Legal Assistant
The Ferraro Law Firm, P.A
10.2022 - 07.2023
Sales Specialist
Apple
07.2022 - 02.2023
Court Reporter
Court Scribes
02.2022 - 10.2022
Waitress
Ceviche 105
09.2021 - 07.2022
Housing Specialist
Nan McKay
04.2021 - 02.2022
Clerk
New York Psychotherapy & Counseling Center
03.2020 - 01.2021
Server
Harry's Pizzeria
11.2017 - 03.2020
Bachelor of Science - Criminology
Barry University
High School Diploma -
High School of Fashion Industries
- CNP - Certified Notary Public
- AAERT- Digital Recorder Certification
- First Aid/CPR Certified
Similar Profiles
Robert MessinaRobert Messina
Claims Manager at The Ferraro Law FirmClaims Manager at The Ferraro Law Firm
Sydney PrietoSydney Prieto
Receptionist Promoted to Intake Specialist at The Ferraro Law FirmReceptionist Promoted to Intake Specialist at The Ferraro Law Firm
Jennifer ThomasJennifer Thomas
Office Manager at Gibson & Thomas, P.A. Law FirmOffice Manager at Gibson & Thomas, P.A. Law Firm