Jarlyn Alvarez
Manhattan,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. With a willingness to take on added responsibilities to meet team goals. Overall, seeking to maintain a full-time position that offers professional challenges.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Legal Assistant
The Ferraro Law Firm, P.A
10.2022 - 07.2023
- Organized documents to manage paper and electronic filing systems of clients.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Attended court hearings and depositions to take notes and document proceedings.
Sales Specialist
Apple
07.2022 - 02.2023
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Created and implemented sales strategies to successfully meet company targets.
Court Reporter
Court Scribes
02.2022 - 10.2022
- Called upon witnesses to testify under oath at court hearings.
- Produced written transcripts of verbal communications.
- Assisted in complex intellectual property litigation through discovery, trial and extensive client/expert contact.
- Recounted previously recorded information to provide reference for proposed question or subject matter.
- Noted conversations and activities in shorthand for later conversion to full text.
- Completed continuous capturing and special requests such as reading back portions of testimony.
Waitress
Ceviche 105
09.2021 - 07.2022
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Upsold high-profit items to enhance sales numbers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Housing Specialist
Nan McKay
04.2021 - 02.2022
- Assist in locating housing for displaced individuals
- Answered applicants' questions about benefits and claim procedures
- Interview benefits recipients at specified intervals to certify their eligibility for continuation of benefits.
- Communicated with housing managers and rental agencies on behalf of clients.
- Verified assets and income for applicants.
- Maintained residential tenancy agreements for renewal or termination following program guidelines.
Clerk
New York Psychotherapy & Counseling Center
03.2020 - 01.2021
- Maintains a clear understanding of how to positively interact with mental health clients
- Deal with prior authorizations and Medical Records upkeep
- Investigate and resolve problems, complaints, and disputes in person or by telephone, in accordance with established department policies and procedures
- Compute, record, and proofread data and other information, such as records or reports
Server
Harry's Pizzeria
11.2017 - 03.2020
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Bachelor of Science - Criminology
Barry University
Miami, FL05.2021
High School Diploma -
High School of Fashion Industries
NY, NY06.2017
Skills
- Digital Communications
- Managing Multiple Tasks
- Strategy Implementation
- Internal and External Communications
- Bookkeeping
- Data Collation
- MS Office
- Marketing Initiatives
- Administration and Management
- Mail Handling
- Work Planning and Prioritization
- Team Collaboration
- Scheduling
Certification
- CNP - Certified Notary Public
- AAERT- Digital Recorder Certification
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Legal Assistant
The Ferraro Law Firm, P.A
10.2022 - 07.2023
Sales Specialist
Apple
07.2022 - 02.2023
Court Reporter
Court Scribes
02.2022 - 10.2022
Waitress
Ceviche 105
09.2021 - 07.2022
Housing Specialist
Nan McKay
04.2021 - 02.2022
Clerk
New York Psychotherapy & Counseling Center
03.2020 - 01.2021
Server
Harry's Pizzeria
11.2017 - 03.2020
Bachelor of Science - Criminology
Barry University
High School Diploma -
High School of Fashion Industries
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