Jarman G. Gantt
Waldorf,MD
Summary
Experienced in operational management and team coordination, with a track record of strategic leadership in a dynamic, fast-paced environment. Skilled in driving growth and implementing innovative solutions to achieve organizational objectives. Seeking a transition into a new field to leverage strong communication and decision-making abilities for making a significant impact.
Overview
24
24
years of professional experience
Work History
Regional Director-M&I Field Southeast
The Shade Store
11.2021 - 01.2025
- Oversee Measure & Installation Pros in the field throughout the Southeast Region
- Hiring and Training of M&I Pros in the Field
- Performance Management and Review of M&I Pros
- Oversee and support routing and use of Pros throughout the region
- Support new showroom installations and openings
- Oversee team performance and payroll stats
- Worked with staff and executives to ensure compliance with safety, security, regulatory, and company policies
- Developed quarterly operations plans and budgets based on goals and objectives from corporate management
- Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
- Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
- Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Visited sites periodically to view service levels and adherence to global service standards.
- Established strong partnerships with industry stakeholders, enhancing the company''s reputation and creating mutually beneficial collaborations.
Regional Director of Logistics
Prime Logistics
01.2020 - 11.2021
- Oversee regional logistical operations, including the New England, Keystone, and Beltway markets
- Develops and implements organizational plans and procedures in accordance with industry standards
- Work with the owners to secure client partnerships, including Bob’s Discount Furniture, Amazon, and Home Depot
- Directs more than 100 team members, including Prime employees, and independent contractors
- Responsible for financial reporting, including determining vendor rates and independent contractor rates
- Serves as the liaison between client partners, employees/contractors, and Prime executives
Regional Logistics Manager
JW Logistics
04.2015 - 12.2019
- Planned, implemented, and evaluated logistical operations of employees and drivers within various locations
- Developed process and procedures for both the transportation, and customer service aspects of the operation
- Directed and coordinated full order cycle of all transportation vehicles needed for each client’s shipments
- Served as the liaison between suppliers, manufacturers, retailers, consumers, and the JW corporate operations
- Worked with clients on financial obligations, shipment requirements and service expectations throughout the partnership
Regional Manager
Storage Mart
02.2014 - 04.2015
- Served as the point of contact for operations of three storage locations, including the supervision of staff and facility managers
- Worked with multiple teams to meet company’s quarterly gross revenue targets through effective regional sales and marketing initiatives
- Maintained financial reporting and bookkeeping systems for all customers and employees across multiple facilities
- Facilitated the safety and security plan for each location, to ensure that each facility, as well as customer’s property is secure
- Oversaw complex customer services activities, including collection activities that may be required of delinquent accounts
Operations Manager
Dynamex Transportation
01.2013 - 04.2014
- Directed activities related to dispatching, routing, and tracking transportation vehicles
- Planned, organized, and managed staff to ensure that the work was accomplished in a manner consistent with organizational requirements
- Directed investigations to verify and resolve customer and shipper complaints
- Collaborated with other managers and staff members to formulate and implement policies, procedures, goals, and objectives
City Manager
Velocity Express
10.2008 - 12.2012
- Provided operational management and support at various locations to ensure efficient and timely pick-up and delivery of customer materials and shipments
- Worked with staff and executives to ensure compliance with safety, security, regulatory, and company policies
- Developed quarterly operations plans and budgets based on goals and objectives from corporate management
- Managed, coached, and trained 35 staff members and drivers
Field Service Supervisor II
DHL
03.2006 - 10.2008
- Managed nighttime operations of the DHL facility, including employee assignments, and international shipping logistics
- Ensured compliance with federal guidelines that govern air and ground transportation regulations
- Managed billing revenue for entire facility, including employees and contractor salaries
- Developed operations plans and budgets based on goals and objectives from corporate office
- Managed, coached, and trained more than 100 drivers, contractors, and sales representatives, among others
Sort Manager I
FedEx Ground
08.2001 - 02.2006
- Responsible for the sorting and delivery of packages to FedEx Ground customers in the Washington DC area
- Managed an 80-person dock operation responsible for loading and dispatching more than 90 FedEx Ground vans on time daily
- Coordinated with transportation partners to improve shipment schedules, minimizing delays in product delivery.
- Established safety protocols for the sorting facility, reducing workplace accidents and promoting a safe work environment.
- Collaborated with other departments to identify areas for improvement, leading to more streamlined operations overall.
Service Manager I
FedEx Ground
04.2001 - 08.2002
- Responsible for the handling of FedEx Ground Packages for customers in the Washington DC Metropolitan area
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Analyzed service reports to identify areas of improvement.
- Developed and maintained positive relationships with customers to build rapport and trust.
Education
Logistics Vehicle Operations
01.2001
Bachelor of Science - Logistics and Supply Chain Management
05.1997
Skills
- Client relationships
- Financial management
- Logistics analysis
- Operations
- Staff training and development
- Staff management
- Relationship building
- Employee recruitment
- Business development
- Business forecasting
- Sales planning
Military Service
United States Air Force, 1997-2001, E-5, Logistics Vehicle Operations
Timeline
Regional Director-M&I Field Southeast - The Shade Store
11.2021 - 01.2025
Regional Director of Logistics - Prime Logistics
01.2020 - 11.2021
Regional Logistics Manager - JW Logistics
04.2015 - 12.2019
Regional Manager - Storage Mart
02.2014 - 04.2015
Operations Manager - Dynamex Transportation
01.2013 - 04.2014
City Manager - Velocity Express
10.2008 - 12.2012
Field Service Supervisor II - DHL
03.2006 - 10.2008
Sort Manager I - FedEx Ground
08.2001 - 02.2006
Service Manager I - FedEx Ground
04.2001 - 08.2002
East Carolina University - Bachelor of Science, Logistics and Supply Chain Management
United States Air Force - , Logistics Vehicle Operations
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