JARMON WILLIAMS
Stockton,CA
Summary
Seasoned Operations Manager and talented leader with years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. My professional and leadership roles through the years have instilled in me a desire and appreciation for innovative services which promote client satisfaction, organization and excellence in the workplace.
Overview
12
12
years of professional experience
Work History
Operations Manager
Yellow Corp
04.2022 - 07.2023
- Responsible for planning available resources (manpower and equipment) to deliver freight in the safest and most cost effective manner to meet or exceed customer expectations and to achieve department and company goals.
- Provide coordination of office and dock functions with management of city operations for efficient damage-free pickup, loading and delivery of freight.
- Coordinated and planned daily routes for Pick-Up and Deliver drivers and supervised dock workers on proper loading procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
Operations Supervisor
Yellow Corporation
12.2020 - 04.2022
- Responsible for managing all activities related to drivers and dockworkers at the facility as well as developing daily delivery plans utilizing equipment, manpower, and other resources to ensure effective and efficient operations
- Supervised all the activities of the drivers and dockworkers responsible for efficient loading and unloading of trailers as well as the productive pick up and delivering of customer’s freight
- Motivated and trained employees to maximize team productivity.
- Other duties include communicating and administering the company’s safety program to help foster a safe work environment for all employees at the terminal.
Assistant Store Manager
Office Depot
03.2016 - 12.2020
- Responsible for proactively engaging with customers to exceed their needs and work to generate revenue by driving a sales culture
- It is my job to grow total sales and services in both our technology and printing departments by creating and managing a sales focused environment through the training and development of my team.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Operations Manager
Office Depot
07.2011 - 03.2016
- Accountable for store’s controllable profit and advising the General Manager on a weekly basis on progress to plan and implemented detailed actions to improve store profitability
- Responsible for accurate and efficient processing of all merchandise in accordance with established procedures, deadlines and visual merchandising standards within the store..
- Developed and implemented strategies to maximize customer satisfaction.
Education
Master’s Degree - Organizational Leadership and Finance
National University
Stockton, CA06.2013
Bachelor’s degree - Business Management
University of South Florida
Tampa, FL06.2009
Skills
- Planning and Implementation
- Leadership
- Microsoft Office Expertise
- Inventory Control
- Warehouse Operations
- Management Training
- Goal Attainment
- Multi-Unit Operations Management
Timeline
Operations Manager
Yellow Corp
04.2022 - 07.2023
Operations Supervisor
Yellow Corporation
12.2020 - 04.2022
Assistant Store Manager
Office Depot
03.2016 - 12.2020
Operations Manager
Office Depot
07.2011 - 03.2016
Master’s Degree - Organizational Leadership and Finance
National University
Bachelor’s degree - Business Management
University of South Florida
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