Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Supervisor
PrimeSource Building Products
11.2024 - Current
Lead a team of 14 associates focusing on inbound, inventory control, and quality assurance
Resolved over $1 million in inventory discrepancies within 2 months of transferring
Implemented and trained the receiving team on correct SOPs of the inbound process. This allowed us to clean up 100+ lost items in the receiving bucket with 92.3% 24 hour compliance to 0 outstanding items and 100% compliance
Created data hubs to track lines, units, putaways, accuracy percentage and production value per employee by the day, week, or month
Started incentive program leading to 11% efficiency gain and 99.86% accuracy throughout the entire operation while also lowering our credit % to 1.26%. A total ROI of approximately $24,300 in the first month
Inventory accuracy improved from 66% to 95% in a 4-month period
Warehouse Operations Coordinator
PrimeSource Building Products
06.2023 - 10.2024
Run a team of 25 pickers and coordinate work flow
Interview, hire, and train new personnel
Investigate and implement new ways to increase efficiency and accuracy
Lines/hour have increased 25% and reached new highs since stepping into role
Accuracy percentage has increased and errors have dropped 50% since stepping into the role
Observe and examine pickers to find inefficiencies in their process and train accordingly
Oversee time and attendance
Investigate inventory errors and delegate cycle counts accordingly
Inventory Lead
PrimeSource Building Products
08.2022 - 05.2023
Issue cycle counts
Manage bin health and integrity
Assist in yearly physical inventory
Slot warehouse to increase accuracy and efficiency for outbound shipments
Created SOP for expirable goods used throughout the company to increase visibility of product and reduce loss on expired product.
Investigate inaccuracies in bins and SKU history to ensure net value of movements on SKUs remains at 0.
Assist with receiving inbound product and the put away process.
Order Selector and Inventory Control
Natural Animal Nutrition
01.2022 - 07.2022
Order selector - Top in efficiency and accuracy for every month of employment.
Safety Lead
Assist with inventory control and slotting
Managed damaged inventory
Customer Development Representative
Power Home Remodeling
03.2021 - 07.2021
Door to door and Home Show sales rep for the largest home remodeling company in the United States. Set and deliver estimates to customers on Windows, Roofing, Siding, Doors, and Gutters.
April 2021 Rookie Sales Rep of the Month for the company.
Fabrication Lead
Victaulic
05.2020 - 03.2021
Leading a fabrication team of 8 to complete customer ordered jobs of prefabricated piping systems.
Train team members in SOPs
FEM (Facility Excellence and Maintenance) Coordinator which includes audits of work stations and areas to ensure they are up to company standards
Certified quality control inspector ensuring final project shipped out according to blueprints/spools
Pay bills and purchase necessary equipment and supplies needed for the job.
Forklift, OSHA, DOT HAZMAT, CPR, FIRST AID, and Blood-borne pathogen certified.
Safety lead and champion
Inventory control, slotting, and supply lead.
Nationwide Trainer - Sent out to DCs to train and assist other teams with projects when needed.
Youngest Fabrication Lead in company history.
Fabrication Technician
Victaulic
07.2017 - 05.2020
Fabrication of piping systems and solutions for commercial buildings such as stadiums, hotels, and schools. Ability to follow a blueprint and use industrial/hand tools to cut, groove, and assemble pipe.
Additional responsibilities of an office admin with daily use of Word, PowerPoint, and Excel. Responsible for continuous training of the team on process and procedures.
Education
High school or equivalent - Business Administration and Entrepreneurship
Harford Community College
09.2018
Skills
Inventory management
Operations management
Performance monitoring
Workflow optimization
Process optimization
Productivity management
Safety oversight
Quality assurance
Data analysis
Employee engagement
Microsoft office
SAP WMS
Certification
PIT Training Certified
November 2022 to Present
Train the Trainer
Forklifts
Counter Balance
Order Picker
Reach Truck
Scissor Lift
OSHA 10
January 2021 to Present
Bloodborne Pathogens
February 2020 to Present
DOT HazMat General & Security Awareness
February 2021 to February 2024
CPR, AED, and Basic First Aid
September 2020 to September 2022
Awards
Sales Representative of the Month
April 2021
Timeline
Operations Supervisor
PrimeSource Building Products
11.2024 - Current
Warehouse Operations Coordinator
PrimeSource Building Products
06.2023 - 10.2024
Inventory Lead
PrimeSource Building Products
08.2022 - 05.2023
Order Selector and Inventory Control
Natural Animal Nutrition
01.2022 - 07.2022
Customer Development Representative
Power Home Remodeling
03.2021 - 07.2021
Fabrication Lead
Victaulic
05.2020 - 03.2021
Fabrication Technician
Victaulic
07.2017 - 05.2020
High school or equivalent - Business Administration and Entrepreneurship