Jarod Kyles
Jacksonville,FL
Summary
Energetically propelled warehouse efficiency and customer satisfaction at UPS and Wendy’s, mastering shipping, receiving, and exceptional service. Excelled in team training, enhancing safety, and reducing cargo damage through meticulous organization and empathy. Demonstrated prowess in shipment processing and conflict resolution, significantly boosting loyalty and operational productivity without exceeding a 55-word limit.
Overview
6
6
years of professional experience
Work History
Loader and Unloader
UPS
09.2021 - Current
Customer Service Cashier
Wendy’s
02.2019 - 09.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
Education
High School Diploma - All
06.2021
Skills
- Loading efficiency
- Shipping and receiving
- Sorting and Labeling
- Shipment Processing
- Team training and development
- Unloading proficiency
- Proper lifting techniques
- Warehouse Safety
Timeline
Loader and Unloader - UPS
09.2021 - Current
Customer Service Cashier - Wendy’s
02.2019 - 09.2021
Andrew Jackson High School - High School Diploma, All