Jarod Lashley, CEM, CSSBB
San Antonio,TX
Summary
Equipment Operations Executive with 12 years of experience managing construction equipment. A team player and problem-solver, I possess advanced supervisory and team-building skills, along with a strong focus on customer service. I am AEMP Certified and have extensive experience optimizing processes and leading cross-functional teams. I have a proven track record in driving operational improvements and achieving impactful results. Known for my ability to collaborate effectively and adapt to changing circumstances, I consistently meet targets with precision. My experience includes stepping into various roles and quickly implementing positive changes to drive company success. I prioritize employee engagement and performance through training, monitoring, and morale-building techniques. As a Six Sigma professional, I leverage data to reduce waste and increase productivity. I believe that data is key; you cannot improve a process if you cannot measure it.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Operations Executive
CCC Group
02.2022 - Current
- Collaborated on operational support tasks to achieve common goal.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Coordinated seamless communication between departments, resulting in enhanced collaboration efforts across the organization.
- Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
- Managed cross-functional teams, ensuring successful completion of projects within deadlines and budget constraints.
- Defined strategic goals to drive resource allocation, capability requirements and budgeting activities.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
- Developed operational processes to help organization adapt to market change.
- Used data-driven decision-making techniques to identify areas of improvement within operations processes.
- Streamlined operations by implementing efficient processes and procedures, increasing overall productivity.
- Managed budgets effectively while balancing competing priorities, ensuring optimal allocation of resources towards critical projects.
- Championed continuous improvement efforts throughout the organization, fostering a culture focused on excellence in execution.
- Drove team engagement to achieve aggressive company targets.
- Negotiated supplier discounts to improve bottom line.
- Collaborated with executive leadership on key initiatives, providing valuable insights from an operational perspective.
- Reported issues to higher management with great detail.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained and guided team members to maintain high productivity and performance metrics.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Business Unit Manager
CCC Group
01.2021 - 02.2022
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Assigned work and monitored performance of project personnel.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed completed work to verify consistency, quality and conformance.
- Increased annual profit through effective management.
- Produced thorough, accurate and timely reports of project activities.
- Delegated work to staff, setting priorities and goals.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Analyzed business performance data and forecasted business results for upper management.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Equipment Director
CCC Group
03.2020 - 01.2021
- Planned and implemented strategies to grow revenue.
- Worked with department managers to formulate annual budgets.
- Recommended corrective actions to conform to quality specifications.
- Successfully improved employment turnover through creating incentive and training programs.
- Guided and motivated staff to drive maximum performance.
- Partnered with staff to create professional development plans to support personal and business growth.
- Recruited, hired and trained employees on operations and performance expectations.
- Built strong referral network to generate new business opportunities.
- Developed and implemented strategic sales plan to accommodate corporate goals.
- Implemented and prepared comprehensive business plans to expand business.
- Supported work-life balance to improve staff morale.
- Coordinated activities with other departments to expedite work and improve interdepartmental performance.
- Met with stakeholders to address issues and implement solutions.
- Generated reports to review data and issue corrective actions for improvements.
- Managed staff, financials and key performance indicators to facilitate business operations.
- Drafted mission and vision statements to outline objectives and motivate employees.
- Researched and negotiated pricing to reduce cost of equipment and supplies.
- Analyzed problematic situations and occurrences to provide solutions and facilitate company survival and growth.
- Developed and presented new ideas and conceptualized new approaches and solutions.
Equipment Manager
CCC Group
11.2013 - 03.2020
- Assigned equipment to users based on specific needs.
- Checked out equipment on day-by-day basis to identify concerns and coordinate corrective actions.
- Talked to coworkers using computers, radios and other electronic devices.
- Planned programs of events or schedules of activities.
- Instructed users on proper and safe use of equipment resulting in fewer injuries.
- Operated and explained proper use of mechanical equipment to employees.
- Interviewed and hired associates to fill staff vacancies.
- Led team in identifying errors, trends and turnaround strategies for support equipment items.
- Assigned tasks and work hours to staff.
- Oversaw workforce schedules and allocated resources in order to achieve project goals.
- Managed equipment, tools and truck inventory efficiently to ensure supply met demand.
Mechanical Engineer/Project Controller/Equipment Manager
RD Consultancy
02.2011 - 09.2013
- Encouraged team collaboration and motivated individual employees through positive reinforcement and technical recognition.
- Organized data and modeled information for use in key decision-making.
- Advised clients about engineering concerns for in-development projects.
- Generated concept designs, collaborated with customers to gain feedback and directed entire design process.
- Achieved cost-savings by developing functional solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Bachelor of Science - Mechanical Engineering (Major Technology)
Polytechnic College
Skills
- Hiring and Training
- Teamwork and Collaboration
- Team Leadership
- Scheduling and Coordinating
- Documentation and Reporting
- Performance Tracking and Evaluation
- Revenue Forecasting
- Recruitment and Hiring
- Employee Coaching and Motivation
- Cost Control
- Technical Proficiency
- Training and Development
- Staff Training
- Team Building
- Budget Management
- Problem Resolution
- Project Planning
- Performance Evaluations
- Goal Setting
- Work Planning and Prioritization
- Employee Development
- Managing Operations and Efficiency
- Customer Relationship Management
- Computer Skills
- Negotiation and Conflict Resolution
- Business Analysis and Reporting
- Business Development
- Customer Service
- Decision Making
- Calm Under Pressure
- Business Unit Oversight
- Process Improvement
- Time Management
- Strategic Planning
- Cost reduction
- Marketing
- Engineering
- Maintenance management
- Capacity planning
- Management
- Performance analysis
- Business development
- Asset management
- Process improvements
- Workforce planning
- Budget control
- Safety management
- Purchasing and planning
- Experience in financial projections
- Capital spending
- Cost analysis and savings
- Leadership training
- Employee engagement
- Financial performance
- Inventory forecasting
- Financial controls implementation
- Cost reduction strategies
- Technology
- Customer service
- Teamwork and collaboration
- Financial management
- Strategic planning
- Performance improvements
- Employee relations
- Inventory control
- Inventory tracking and management
- Decision-making
- Data management
- Change management
- Data analysis
- Cost control
- Schedule management
- Business forecasting
- Revenue forecasting
- Resource allocation
- Management team building
- Performance evaluation and monitoring
Accomplishments
- Analyzed real-time data through the implementation of Collective Data (CMMS).
- Documented and resolved process issues, resulting in reduced lead time.
- Supervised a team of 50 staff members.
Certification
- Certified Equipment Manager (CEM), Association of Equipment Management Professionals(AEMP)
- Six Sigma Black Belt (CSSBB), International Six Sigma Institute
- PMP Certification
- (STSC) Safety Trained Supervisor Construction, Board of Certified Safety Professionals
Elite Fleet Award Winner
The Elite Fleet Award recognizes fleets and drivers who demonstrate excellence in safety and operations.
Languages
English
Full Professional
Dutch
Full Professional
Timeline
Operations Executive
CCC Group
02.2022 - Current
Business Unit Manager
CCC Group
01.2021 - 02.2022
Equipment Director
CCC Group
03.2020 - 01.2021
Equipment Manager
CCC Group
11.2013 - 03.2020
Mechanical Engineer/Project Controller/Equipment Manager
RD Consultancy
02.2011 - 09.2013
Bachelor of Science - Mechanical Engineering (Major Technology)
Polytechnic College
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