Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jarod Miller

Farmington,IL

Summary

Dynamic General Manager with Lozier Oil Company, Inc., driving business growth through strategic vision and operational excellence. Expert in budget analysis and staff motivation, successfully implementing programs that enhanced customer experiences and increased profitability. Proven track record in relationship building and effective change implementation, fostering a culture of continuous improvement.

Overview

14
14
years of professional experience

Work History

General Manager

Lozier Oil Company, Inc.
11.2023 - Current
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Developed and implemented strategies to increase sales and profitability.
  • Formulated policies and procedures to streamline operations.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Assisted in recruiting, hiring and training of team members.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reported issues to higher management with great detail.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Vice President of Fluid Management

Lozier Oil Company, Inc.
12.2016 - 11.2023
  • Identified opportunities to improve business process flows and productivity.
  • Increased company growth through collaboration with sales and marketing departments.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Founded performance- and merit-based evaluation system to assess staff performance.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Created succession plans to provide continuity of operations during leadership transitions.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • Monitored key business risks and established risk management procedures.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Managed financial, operational and human resources to optimize business performance.
  • Represented organization at industry conferences and events.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Cultivated company-wide culture of innovation and collaboration.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.

Project Manager

Lozier Oil Company, Inc.
11.2014 - 11.2016
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Provided detailed project status updates to stakeholders and executive management.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Analyzed project performance data to identify areas of improvement.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Monitored project progress, identified risks and took corrective action as needed.

Chemical Technician/Project Lead

Lozier Oil Company, Inc.
11.2011 - 11.2014
  • Recorded test results using variety of chemistry-specific software programs.
  • Restocked laboratory workstations and sterilized surfaces, maintaining readiness for project requirements.
  • Assessed organic and inorganic compounds to identify chemical properties.
  • Tracked experimental results, coordinated data reviews and produced detailed reports.
  • Efficiently organized and maintained equipment to keep laboratory productive and safe.
  • Assisted with preparation of technical reports, data presentation, and protocols.
  • Inspected and performed basic maintenance on laboratory equipment.
  • Handled nitric acid, sulfuric acid, and hydrofluoric acid, adhering to strict safety protocols.
  • Operated industrial mixers to compound and blend chemicals.
  • Established standard operating procedures for safe and effective operation of chemical testing setups.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Paid attention to detail while completing assignments.
  • Partnered with project team members to identify and quickly address problems.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Worked well in a team setting, providing support and guidance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Developed strong communication and organizational skills through working on group projects.

Education

Associate of Science - General Studies

Spoon River College
Canton, IL
05-2020

Bachelor of Science - Business Management

Western Illinois University
Macomb, IL
12-2026

Skills

  • Advertising and marketing
  • Sales
  • Branding
  • Outsourcing
  • Effective leader
  • Staff motivation
  • Profit and loss
  • Revenue and market expansion
  • Analytical skills
  • Training and development
  • Consistently meet goals
  • Human resources leadership
  • Program administration
  • Change implementation
  • Customer experiences
  • Distribution management
  • Expense control
  • Product analysis
  • Efficient multi-tasker
  • Budget analysis
  • Business administration
  • Product development
  • Project scope
  • Staff training
  • Total quality management
  • New business development
  • Community outreach
  • Staff supervision
  • Facility management
  • Relationship building
  • Supply chain management

Accomplishments

  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 200 staff members.
  • Business Development: - Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 30%.

Timeline

General Manager

Lozier Oil Company, Inc.
11.2023 - Current

Vice President of Fluid Management

Lozier Oil Company, Inc.
12.2016 - 11.2023

Project Manager

Lozier Oil Company, Inc.
11.2014 - 11.2016

Chemical Technician/Project Lead

Lozier Oil Company, Inc.
11.2011 - 11.2014

Associate of Science - General Studies

Spoon River College

Bachelor of Science - Business Management

Western Illinois University

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