Jarold Dokey
Ganado
Summary
Dedicated Heavy Line Technician with over 7 years experience in automotive diagnostics and repairs. Expert in vehicle engine performance, electrical systems,and suspension alignments,supported by ASE certifications. Demonstrated success in managing shops. Overcome complex repairs and providing technical training to technicians/staff. Committed to enhancing operational efficiency and delivering outstanding service, ensuring customer satisfaction in every task. Ready to leverage skills and experience in dynamic team environment.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Heavy Equipment Mechanic III
Apache County District 2
Ganado, AZ
03.2022 - 03.2026
- SHOP OPERATIONS;
- Submit and receive work orders for repair and service.
- Answer phone calls. Ordering parts. Receive/obtain price quotes/availability, via email.(Local vendors: Oreileys, Ford, Dodge, Chevrolet, Caterpillar, John Deere, Peterbilt, Kenworth.)
- Complete service, tires/maintenance and repairs, schedule service for vehicle drop-offs and pick-ups.
- Diagnosis: electrical troubleshooting and repairs.
- Welding: MIG,TIG,ARC,Plasma cutting, Acetylene propane. Metal fabrication.
- Submit weekly reports for shop operations to immediate supervisor. Categorizing major and minor repairs, prioritize and red tag units.
- CB radio communicate/operations.(Call in location, destination)
- Stand-by road field service/repair call outs. Operate F550 service unit with built in crane, welder, and air compressor.
- knowledge with shop operations, train/orientate new workers upon hire on shop safety and procedures.
- Managed repair schedules, optimizing workflow and minimizing downtime for critical machinery.
Heavy Line Technician
Ed Corley Nissan
Gallup, NM
09.2020 - 11.2022
- Diagnosed and repaired complex engine issues using advanced diagnostic tools.
- Performed routine maintenance and inspections to ensure vehicle safety and performance.
- Collaborated with team members to streamline workflow processes, enhancing service efficiency.
- Trained junior technicians on best practices for heavy line repairs and maintenance procedures.
Heavy Line Technician
Ford Motor Company
Gallup, NM
03.2018 - 03.2020
- Implemented quality control measures to improve repair accuracy and customer satisfaction.
- Led troubleshooting efforts for electrical systems, utilizing specialized testing equipment effectively.
- Managed parts inventory efficiently, reducing turnaround time for vehicle repairs significantly.
- Coordinated with service advisors to prioritize tasks based on customer needs and urgency.
- Enhanced overall vehicle performance through precise alignment adjustments, suspension component replacements, and tire rotations/balancing procedures.
- Kept current with industry trends and advancements, attending training sessions and workshops as needed to enhance skills continually.
Lead Technician
Firestone Complete Auto
Tulsa, OK
04.2013 - 04.2018
- Supervised daily operations to ensure timely vehicle repairs and maintenance.
- Trained and mentored junior technicians on best practices and safety protocols.
- Diagnosed complex vehicle issues using advanced diagnostic tools and equipment.
- Streamlined workflow processes, resulting in improved service efficiency and customer satisfaction.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Senior Automotive Technician
Navajo Nation Fleet Management
Chinle, AZ
05.2004 - 09.2012
- service repairs on emergency vehicles, Firetrucks, Ambulances, Police, and report to after hours on wrecker service. (Tow and recovery)
- install trailer lights to existing OEM harness for additional accesories.
- maintain service request/services.
- electrical diagnosis/trouble shooting and repair.
- complete four-wheel alignment as well as tires mount/balancing.
- suspension/brake service and repairs.
- annual school bus inspection performance.
- maintain an clean workspace/environment.
Education
Bachelor's degree - Business Management
Spartan College of Aeronautics And Technology
Tulsa, OK03.2026
Associate's degree - Aviation maintenance
Spartan College of Aeronautics and Technology
Tulsa, OK11.2008
Associate's degree - Automotive Technology
Arizona Automotive Institute
Ganado, AZ11.2003
High School Diploma -
Ganado High School
Ganado, AZ05-2021
Skills
- Alignment
- Automotive Diagnostics
- Mechanic Experience
- Brake Repair
- Automotive Repair
- Heavy equipment operation
- Blueprint/wire schematic Reading
- Troubleshooting skills
- Air conditioning service repair(609 Certified)
- Welding
- Field Service/repair
- ASE Certified
Certification
- EPA 609 Certification
- Air Conditioning Certification
- ASE Certification
Languages
English and Navajo - Fluent
Additional Information
Additional computer comprehensive skills in reading, writing, creating written memos, uploading, and submitting documents.
Timeline
Heavy Equipment Mechanic III
Apache County District 2
03.2022 - 03.2026
Heavy Line Technician
Ed Corley Nissan
09.2020 - 11.2022
Heavy Line Technician
Ford Motor Company
03.2018 - 03.2020
Lead Technician
Firestone Complete Auto
04.2013 - 04.2018
Senior Automotive Technician
Navajo Nation Fleet Management
05.2004 - 09.2012
Associate's degree - Aviation maintenance
Spartan College of Aeronautics and Technology
Associate's degree - Automotive Technology
Arizona Automotive Institute
Bachelor's degree - Business Management
Spartan College of Aeronautics And Technology
High School Diploma -
Ganado High School