Jarolyn Espejo
3689 Jericho Dr,FL
Summary
Dynamic professional with a proven track record at Cortland Partners LLC, excelling in lease management and fostering exceptional resident relations. Expert in department planning and performance optimization, achieving significant occupancy levels. Skilled in Onesite and Microsoft software, adept at leading teams to exceed targets through strategic oversight and effective communication.
Approachable Leasing Manager talented at providing outstanding customer service to both prospective and current residents. Adept at ensuring community occupancy and compliance with all regulations and standards. Proficient in aiding the management and leasing team in maintaining property standards.
Overview
14
14
years of professional experience
Work History
Leasing Manager
Cortland Partners LLC
03.2022 - Current
- Collected, completed, and processed lease applications.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
- Monitored performance of individual leasing agents and coached on successful strategies.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Created and submitted daily reports on leasing activities.
- Explained terms of lease and amounts to be paid to tenants.
- Established key relationships with potential leasers and renters.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Generated leads for sales and rental properties through cold calls and referrals.
- Maximized rental income while minimizing expenses through effective planning and control.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Real Estate Agent
More Homes LLC
03.2021 - Current
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Presented purchase offers to sellers for consideration.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Negotiated, facilitated, and managed real estate transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Reviewed market research data and changed sales plans accordingly.
- Advised clients on market conditions and property value for informed decision-making.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
- Developed new business and managed new and existing clients.
Project Manager
Furniture Liquidators LLC
10.2010 - 02.2019
- Met project deadlines without sacrificing build quality or workplace safety.
- Planned, designed, and scheduled phases for large projects.
- Managed projects from procurement to commission.
- Identified plans and resources required to meet project goals and objectives.
- Negotiated and managed third-party contracts related to project deliverables.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Monitored project progress, identified risks and took corrective action as needed.
- Developed and implemented project plans and budgets to ensure successful execution.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Analyzed project performance data to identify areas of improvement.
- Reported regularly to managers on project budget, progress, and technical problems.
Education
Associate of Arts - Busnisse Management
Hudson County Community College
Jersey City, NJSkills
- Department planning
- Leasing reports
- Performance optimization strategies
- Maintaining closing ratios
- Clerical skills
- Tour management
- Lease administration
- Department oversight
- Property management
- Maintaining occupancy levels
- Background in lease management
- Proficiency in Onesite, Funnel, Microsoft software
- Resident relations
Languages
Spanish
Professional Working
Timeline
Leasing Manager
Cortland Partners LLC
03.2022 - Current
Real Estate Agent
More Homes LLC
03.2021 - Current
Project Manager
Furniture Liquidators LLC
10.2010 - 02.2019
Associate of Arts - Busnisse Management
Hudson County Community College
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