I'm responsible for overseeing all HR functions to support the company's growth and operational success.
I handle talent acquisition, ensuring the recruitment of skilled professionals in finance, logistics, and manufacturing, while implementing HR policies that comply with industry regulations.
I develop and manage employee performance and development programs, facilitate training initiatives related to safety and compliance, and administer competitive compensation and benefits packages.
Additionally, I address employee relations issues, promote a positive work environment, and collaborated with leadership to align HR strategies with business goals.
Utilized the HRIS system to its full extent which provided an 80% increase with policy compliance.
By using the correct HRIS tools I was able to increase accuracy of attendance reporting by 78%.
VP of Operations
Beard Papa's
12.2023 - 09.2025
Oversaw operational processes to enhance efficiency and reduce costs.
Developed and implemented strategies to streamline supply chain management.
Managed cross-functional teams to align departmental objectives with company goals.
Analyzed performance metrics to identify areas for process improvement.
Enhanced operational efficiency by restructuring workflows and processes across all locations to
maximize employee productivity.
Transformed company culture to improve engagement by establishing trust, confidence, and buy-in.
Increased revenue through the implementation of sound business practices and cost-optimization
strategies with new vendors and delivery services.
Developed a leadership pipeline by modeling effective leadership practices and Training Managers to
emulate and instill trust within teams.
Optimized COGS through strategic partnerships with vendors and delivery services, reducing expenses
to achieve optimal levels.
HR Generalist
AMIAS Solutions HR
12.2023 - 03.2024
Managed recruitment processes, ensuring alignment with organizational goals and compliance with regulations.
Developed and implemented employee onboarding programs to enhance engagement and retention.
Facilitated performance management processes, providing support for goal setting and evaluations.
Coordinated training initiatives, identifying skill gaps and promoting professional development opportunities.
Verified compliance with diverse legal frameworks by tailoring policies to reflect local regulations while maintaining alignment with organizational values.
Facilitated smoother onboarding and HR operations by providing employees with clear, accessible
guidance on company policies and procedures.
Strengthening organizational consistency and legal compliance by integrating state-specific
requirements into a cohesive global policy framework.
BUSINESS OFFICE MANAGER / HUMAN RESOURCES MANAGER
LANDMARK RECOVERY
Las Vegas, NV
06.2023 - 10.2023
Fostered a healthier workplace culture by rebuilding trust in leadership, enabling employees to focus on patient recovery.
Developed and executed solutions for process gaps in collaboration with cross-functional teams, driving operational effectiveness.
Achieved an 85% surge in employee file compliance within three months by deploying optimized processes and robust tracking systems.
Reduced payroll budget deficiencies by 25% by identifying operational inefficiencies and spearheading process refinements that maximized team productivity.
Enhanced employee engagement, teamwork, and policy compliance through proactive communication, relationship-building, and trust-building initiatives.
Expanded responsibilities to include managing HRIS systems as the on-site specialist, ensuring accurate data management and operational consistency.
Resolved employee relations cases effectively by assessing risks, advising leaders on actionable steps, and promoting fairness and consistency across the company.
HR Field Operations Specialist
Dutch Bros Coffee
02.2017 - 06.2023
Coordinated field operations to enhance workflow efficiency and service delivery.
Implemented training programs for staff on operational best practices and safety protocols.
Analyzed data to identify process improvements, leading to increased operational effectiveness.
Collaborated with cross-functional teams to streamline communication and project timelines.
Resolved complex employee relations cases by balancing employee needs with company interests, achieving fair and protective outcomes.
Fostered key relationships with leadership teams to enhance communication and enable streamlined
operational efficiency across departments.
Analyzed HR data and metrics by collecting and tracking key information to identify areas for organizational improvement and inform decision-making.
Designed and deployed HR initiatives to drive improvements in organizational efficiency and performance across the company.
Established and maintained standard operating procedures for HR compliance to meet regulatory
requirements and ensure consistent practices.
Behavioral Health Technician
Proud Moments Aba
04.2021 - 06.2023
Monitored patient behavior and progress, documenting observations for treatment planning.
Assisted in implementing individualized care plans based on patient needs and goals.
Facilitated therapeutic group activities to promote social skills and emotional regulation.
Collaborated with multidisciplinary teams to ensure comprehensive patient care and safety.
Developed strategies to de-escalate challenging behaviors effectively within clinical settings.
Evaluated and adjusted interventions in response to changing patient conditions or feedback.
Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
Special Programs Teaching Assistant
Clark County School District, CCSD
09.2014 - 08.2019
Facilitated classroom discussions to enhance student engagement and understanding of course material.
Developed instructional materials to support diverse learning styles and improve educational outcomes.
Assisted in assessing student performance, providing constructive feedback to foster academic growth.
Coordinated group activities, ensuring effective collaboration among students and alignment with lesson objectives.
Analyzed student data to identify areas for improvement, contributing to tailored instructional strategies for individual needs.
Mentored new teaching assistants, sharing best practices to strengthen team effectiveness and instructional quality.
Senior Game Advisor
GameStop
10.2013 - 12.2016
Mentored junior staff on game features and customer service best practices.
Enhanced customer engagement through personalized gaming recommendations and support.
Oversaw inventory management, ensuring accurate stock levels of games and accessories.
Developed training materials to improve onboarding processes for new team members.
Head Baker
Great Harvest Bread Co.
11.2007 - 09.2014
Developed and implemented new baking techniques to enhance product quality and consistency.
Led team in daily production, ensuring timely delivery of baked goods to meet customer demand.
Trained and mentored junior bakers on best practices and operational procedures.
Oversaw inventory management, optimizing ingredient usage to reduce waste and costs.
Streamlined production processes, increasing efficiency without compromising quality standards.
Education
Masters of Science - Management and Leadership
Western Governors University
Bachelor of Business Administration - Human Resources Management
Well-qualified HR Leader with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Personal Information
Title: EXECUTIVE OPERATIONS & HUMAN RESOURCES LEADER
Timeline
HUMAN RESOURCES MANAGER
SUNSHINE MINTING INC
05.2025 - Current
VP of Operations
Beard Papa's
12.2023 - 09.2025
HR Generalist
AMIAS Solutions HR
12.2023 - 03.2024
BUSINESS OFFICE MANAGER / HUMAN RESOURCES MANAGER
LANDMARK RECOVERY
06.2023 - 10.2023
Behavioral Health Technician
Proud Moments Aba
04.2021 - 06.2023
HR Field Operations Specialist
Dutch Bros Coffee
02.2017 - 06.2023
Special Programs Teaching Assistant
Clark County School District, CCSD
09.2014 - 08.2019
Senior Game Advisor
GameStop
10.2013 - 12.2016
Head Baker
Great Harvest Bread Co.
11.2007 - 09.2014
Masters of Science - Management and Leadership
Western Governors University
Bachelor of Business Administration - Human Resources Management