Multitasks: Customers Service Representative, Billing, Data Entry , Process Cash Deposit, Receptionist , Osha Team Leader and Scheduler/Dispatcher.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Input high volume of monthly invoices with consistent accuracy.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Investigated and resolved internal accounting variances to keep records current.
- Reported financial data and updated financial records in ledgers and journals.
- Built and professionally developed highly competent team of accounting professionals. (Team Leader/Training Leader).
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Trained new personnel regarding company operations, policies and services.
- Communicated professionally with colleagues, freelancers and clients.
- Scheduler and Dispatcher duties were to quickly respond to customer needs efficient.
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction 100%.