Jarrah Keel
Alexander City,AL
Summary
I am a hard working, dependable person. I am a fast learner and willing to be cross-trained to learn different areas in a department. I prefer to stay busy with a task or willing to help others out when needed. I have excellent customer service experience. I have several years experience in the clerical field.
Overview
11
11
years of professional experience
Work History
Chief Tag Clerk
Tallapoosa County Probate Office
03.2021 - 12.2024
- Performed routine data entry or document management.
- Communicated with customers to resolve common title issues.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Used Xerox machines and reader and printer machines to make, file, and distribute copies of recorded documents.
- Contacted [State] Motor Vehicle Department to determine status of pending titles.
- Calculated and remitted state sales tax, service, and other charges.
- Improved efficiency within the workplace by assisting coworkers when needed during peak hours or staff shortages.
- Assisted customers with license plate and registration renewals, ensuring timely compliance with state regulations.
Assistant Manager
Check Into Cash
03.2018 - 03.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Opening/renewing loans with customers
Receptionist
Alex City Internal Medicine
12.2016 - 11.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Registration Clerk
Russell Medical Center
01.2014 - 07.2016
- Answered patient questions and inquiries regarding registration process and documentation.
- Assisted patients with questions or concerns about their appointments, addressing any issues promptly and professionally.
- Coordinated scheduling for patient follow-up appointments in accordance with physician requests.
- Provided training to new registration clerks on policies, procedures, and best practices for maintaining an efficient workflow within the department.
- Managed high call volumes while accurately scheduling appointments and directing calls to appropriate departments as needed.
- Updated patient contact information to support accurate electronic medical records.
- Entered patient information into payment system accurately for billing purposes.
Education
Associate's Degree - Office Administration
Central Alabama Community College
Alexander City, AL12.2013
High School Diploma -
Benjamin Russell High School
Alexander City, AL05.2010
Skills
- Deadline oriented
- Filing systems
- Accuracy and precision
- Document processing
- Title processing
- Document verification
- Deadline management
- Policy adherence
- Customer service
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Organizational skills
Timeline
Chief Tag Clerk
Tallapoosa County Probate Office
03.2021 - 12.2024
Assistant Manager
Check Into Cash
03.2018 - 03.2021
Receptionist
Alex City Internal Medicine
12.2016 - 11.2017
Registration Clerk
Russell Medical Center
01.2014 - 07.2016
Associate's Degree - Office Administration
Central Alabama Community College
High School Diploma -
Benjamin Russell High School
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