Jarranique Watson
Metairie,USA
Summary
Versatile professional with experience in office management and emergency communication. Proven track record in optimizing operations, enhancing customer service protocols, and training staff to achieve performance goals. Expertise in conflict management and adherence to regulations, focused on building strong tenant relationships and ensuring operational efficiency.
Versatile professional skilled in emergency communication and office management. Focused on optimizing operations and enhancing tenant relationships through effective crisis coordination and customer service protocols. Committed to maintaining compliance with regulations while training staff to meet performance goals.
Overview
1
1
Certification
9
9
years of professional experience
Work History
911 Telecommunicator
Orleans Parish Communication District
New Orleans, USA
03.2025 - 02.2026
- Answered incoming 911 calls, assessing emergencies to provide accurate information for responders
- Assessed emergency situations to prioritize response based on urgency.
- Handled high-pressure scenarios to ensure effective communication and response. with composure, ensuring adherence to established protocols for effective response.
- Coordinated communication between first responders and citizens during emergencies.
- Documented critical details from each call in computer-aided dispatch system to maintain accurate records for responders.
Office Manager
Carriage House Apartments
New Orleans, USA
03.2018 - 06.2023
- Managed daily office operations and ensured smooth functioning of administrative tasks.
- Coordinated schedules, meetings, and events for residents and staff effectively.
- Oversaw office supply inventory and ordered materials for operations.
- Trained new staff on office procedures and company policies regularly.
- Developed customer service protocols to enhance resident satisfaction and engagement.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Deputy Sheriff
Orleans Parish Sheriff Office
New Orleans, AL
05.2017 - 05.2018
- Patrolled assigned areas to deter criminal activity and enhance visibility.
- Prepared detailed reports on arrests, investigations, and incidents.
- Adhered to departmental policies and procedures while performing job duties.
- Performed administrative tasks such as completing paperwork, filing documents.
Office Assistant
Craig Elementary
New Orleans, USA
04.2017 - 02.2018
- Managed daily office operations and maintained organized files.
- Coordinated communication between staff, parents, and students effectively.
- Scheduled appointments and meetings for faculty members efficiently.
- Supported student enrollment processes and maintained accurate records.
- Maintained inventory of office supplies and ordered replacements.
Education
Medical Assistance - High school or equivalent
Eastern College of Health Vocations-New Orleans
New OrleansHigh school or equivalent -
Mcdonogh #35 Senior High School
New OrleansSkills
- Emergency Response
- Crisis Coordination
- Emergency Protocols
- Computer-aided dispatch
- Call Center
- Customer service
- Customer Care
- Guest Service
- Front Desk
- Reception
- Appointment scheduling
- Conflict management
- Report Writing
- Documentation review
- Office management
- Microsoft Office
- Computer operation
- Teamwork
- Satisfaction enhancement
- Customer greeting
- Community Engagement
- Sales
- Fair Housing regulations
- Customer retention
- Communication skills
- CSR
- Communication skills
- Customer Care
- Computer-aided dispatch
Certification
- Driver's License
- BLS Certification
- CPR Certification
- Certified Apartment Manager
Additional Information - Authorized To Work
Authorized to work in the US for any employer
Personal Information
Authorized to work in the US for any employer
Timeline
911 Telecommunicator
Orleans Parish Communication District
03.2025 - 02.2026
Office Manager
Carriage House Apartments
03.2018 - 06.2023
Deputy Sheriff
Orleans Parish Sheriff Office
05.2017 - 05.2018
Office Assistant
Craig Elementary
04.2017 - 02.2018
Medical Assistance - High school or equivalent
Eastern College of Health Vocations-New Orleans
High school or equivalent -
Mcdonogh #35 Senior High School