Jarre' Owens
IT Operations Professional
Washington State Based
Summary
Professional with a knack for problem-solving and communication, who is excited to learn, contribute, and gain meaningful experience in the IT field.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
4
4
Certifications
Work History
Systems Administrator/Network Security Analyst
Critical Insight
Bremerton, WA
07.2022 - Current
- Orchestrated integration and communication of system upgrades.
- Attended and led meetings to deliver status reports to key stakeholders.
- Proficient in phishing attempt detection as well as training others to recognize and report possible threats.
- Conducted surveillance of client networks and network devices to identify potential security breaches/indicators of compromise, and if necessary, produced comprehensive reports for client escalation.
NOC Technician
Digital Fortress
Seattle, WA
04.2022 - 07.2022
- Managed maintenance, operation, and security for hundreds of customer servers across multiple networks.
- Installed patches and performed backups, system builds and image updates.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components. As well as installing cabling and hardware for network security and communication.
- Supported users both local and by phone with problem resolution and education.
Store Manager/Retail Lead
Have A Heart CC
Seattle, WA
07.2018 - 03.2020
- Oversaw staff training, hiring, on/off-boarding, and distribution of digital credentials
- Direct team management (often over 30 people)
- Drafted day-to-day reports for my direct supervisors and presented at weekly meetings
- Performed cash counts and digital ledger balancing of daily sums exceeding $150,000
Laboratory and Operations Director
Seattle Pure Extracts
Seattle, WA
01.2017 - 07.2018
- Oversaw all day-to-day operations of a full-scale production laboratory as well as sales, marketing, and fulfillment departments.
- Research and Development of products/systems to increase efficiency and revenue
- Worked directly with vendors in a BtB capacity
Production Manager
Green Lion Industries
Seattle, WA
01.2014 - 12.2016
- Managed the entire production team (16 people on average)
- Regular maintenance of large-scale production equipment
- HR, marketing, and production data entry completed with a focus on local and state compliance regulations
Lead Chef/Kitchen Manager
Great American Casino
Kent, WA
11.2010 - 12.2013
Education
Bachelor of Science - Cloud Network Technology
Renton Technical College
Renton, WA 09.2022 - Current
Associate of Applied Science - Computer Network Technology
Renton Technical College
Renton, WA 05.2001 -
Associate of Applied Science - Culinary Arts
Renton Technical College
Renton, WA 05.2001 -
Skills
*Google Chronicle SIEM Suite, Jira, Confluence
*Python, SQL, AWS, Azure
*Windows/Windows Server OS, Mac OS, Linux OS
*Virtual Box, Hyper-V, Putty, Remote Services, and File Management
*10 Years of direct customer support experience
*13 Years of managerial experience
*Communication, collaboration, conflict mediation
*Public speaking and presentation delivery
Certification
AWS Academy Cloud Foundations Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bachelor of Science - Cloud Network Technology
Renton Technical College
09.2022 - Current
Systems Administrator/Network Security Analyst
Critical Insight
07.2022 - Current
NOC Technician
Digital Fortress
04.2022 - 07.2022
Store Manager/Retail Lead
Have A Heart CC
07.2018 - 03.2020
Laboratory and Operations Director
Seattle Pure Extracts
01.2017 - 07.2018
Production Manager
Green Lion Industries
01.2014 - 12.2016
Lead Chef/Kitchen Manager
Great American Casino
11.2010 - 12.2013
Associate of Applied Science - Computer Network Technology
Renton Technical College
05.2001 -
Associate of Applied Science - Culinary Arts
Renton Technical College
05.2001 -