Jarred Adams
Lexington,KY
Summary
Customer service and alarm installation professional with proven success at Kentucky Secured. Skilled in troubleshooting and system programming, delivering effective security solutions. Recognized for outstanding service and customer training, resulting in high satisfaction rates. Committed to enhancing customer loyalty through efficient stock management and proactive support.
Overview
8
8
years of professional experience
Work History
Cake Delivery Driver
Selena’s cake pops and more
Lexington
11.2020 - Current
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Utilized GPS and maps for efficient route planning.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Handled merchandise in accordance with product handling standards.
- Ensured accurate completion of all paperwork associated with deliveries.
Produce Clerk
Kroger
Lexington, KY
03.2024 - 09.2024
- Answered customer inquiries about product features, pricing, and availability.
- Followed company guidelines for sanitizing work surfaces and equipment.
- Utilized lift equipment to pull items from stock and replenish shelves.
- Described merchandise, explaining use, operation, and care procedures.
Alarm Technician
Kentucky secured
Lexington, KY
04.2020 - 04.2023
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Developed strategies for improving the overall effectiveness of current security solutions.
- Replaced outdated parts with newer models when necessary in order to maintain proper functioning of the system.
- Ensured that all alarm components were operating correctly and safely at all times.
Alarm Technician
Fluent home security
Lehi, UT
04.2017 - 08.2020
- Installed camera and systems for residential customers
- Responded promptly to emergency calls from customers who needed assistance with their alarms.
- Demonstrated efficiency in installations and maintenance individually or as part of collaborative, dedicated team.
- Achieved proper alarm operation by testing hardware, connections and signals.
- Instructed customers on device's proper use and maintenance to extend life of equipment.
Education
High School Diploma -
Paul Laurence Dunbar
Lexington, KY05.2011
Skills
- Customer service
- Time management
- Communication skills
- Product knowledge
- Customer training
- System programming
- Troubleshooting
- Team collaboration
- Alarm installation
- System troubleshooting
- Equipment maintenance
Timeline
Produce Clerk
Kroger
03.2024 - 09.2024
Cake Delivery Driver
Selena’s cake pops and more
11.2020 - Current
Alarm Technician
Kentucky secured
04.2020 - 04.2023
Alarm Technician
Fluent home security
04.2017 - 08.2020
High School Diploma -
Paul Laurence Dunbar